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Inviga tech-based care services set to revolutionise healthcare in New Zealand
Posted on 4-Jul-2016 12:30 | Tags Filed under: News

Charitable Trust, The Selwyn Foundation, has entered into a joint venture with Australian health technology and community service provider, Feros Care, to service the New Zealand health sector’s community-based care requirements.

The new company, ‘Inviga’ (from “Invigorate”), is a 50/50 JV between both organisations.  It has been established following the success of a six-month Telehealthcare pilot undertaken by Selwyn last year and developed in association with Feros.


The company’s service offering will include coordinated, home-based restorative and reablement services, as well as care and support and health monitoring for patients diagnosed with complex care needs and chronic conditions.


Telehealth is part of the Inviga offering and is an example of how technology is changing the way we provide healthcare, delivering better services to patients, closer to home.


The inspiration for Inviga follows a six-month pilot of telehealth by The Selwyn Foundation and Feros Care. Twenty clients aged 60 years and over with chronic health conditions were set up at home with telehealth technology, comprising a touch-screen computer and diagnosis-specific monitoring equipment. Through virtual consultation with a telehealth nurse, they were supported through the winter months to keep well, developing a better understanding of their condition, how to manage it and how to recognise when an intervention was required.


In a market increasingly seeking innovation and value-based approaches to service delivery, Inviga has been set up to provide technology-enhanced service models in communities around New Zealand.

The Selwyn Foundation Chief Executive Officer, Garry Smith, says: ‘Both Selwyn and Feros have a shared vision to improve outcomes for people through technology-enabled, home-based service delivery models and to provide more holistic and coordinated wraparound care to a wider range of people who are in need.

‘Our priority is to work with our service partners to assist clients in remaining independent, socially connected and healthy in their own homes and so prevent or minimise their admission to hospital or residential aged care.

‘Community-based care is predicted to grow significantly over the next 10-15 years.  Organisations such as DHBs, ACC, insurers and others who are tasked with providing tailored, restorative healthcare to individual patients are looking for new thinking in the provision of high quality services that are cost-effective and add value to both the end-user and the funder.

‘By leveraging Feros’ expertise in the Australian market and in smart technologies, and Selwyn’s experience in the provision of care, Inviga is well placed to respond to this need.  Inviga is focused on setting new standards of restorative community health services and ensuring better quality and sustainable client outcomes.’

With 25 years’ experience in providing home-based and community care for older people, Feros Care has led the telehealthcare revolution in Australia.  The Selwyn Foundation has been providing homes, services and care for older New Zealanders for over 60 years and advocates a holistic model of care dedicated to the overall wellness of the individual and not just their clinical care.

Jennene Buckley, Chief Executive Officer of Feros Care, says: ‘There are increasing strains on the New Zealand health system, therefore new ways of supporting people so they can stay in their own homes need to be found.  This joint venture will bring new technology, systems and efficiency to a market that is going through major funding changes and transformation in the service delivery model.

Inviga’s CEO, Aidan Craig, says: ‘Inviga aims to revolutionise the delivery of care to people living in the community, and our proven, technology-based approach will give us a strong operational platform to connect services, innovate across service areas, and therefore make a difference in meeting people’s needs.’

Whilst Inviga is solely focussed on the New Zealand community-based market, it aims to develop new service solutions in partnership with key organisations in the sector and to fill the gaps for its healthcare partners in the provision of sustainable care for New Zealanders.


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