HP New Zealand has launched a new Device as a Service (DaaS) solution to New Zealand businesses. HP DaaS delivers a modern service model that simplifies how organisations source, support and manage IT with insightful analytics and reports from HP TechPulse. With DaaS, HP partners with customers to increase user productivity, operational efficiency, and cost predictability.
“HP Device as a Service is a game changer for the New Zealand market and will change the way that businesses approach technology procurement,” said Grant Hopkins, Managing Director for HPNZ.
It is an “everything as a service” world today and many NZ businesses consider “as a service” capabilities critical to supporting their organisations. The goal of HP DaaS is to deliver that same type of user experience for computing. By combining hardware, intelligence, and lifecycle services, HP DaaS simplifies how IT organisations allocate and manage their devices while improving reliability and satisfaction. Also, internal IT resources are freed up to focus on key priorities, and the business has much greater financial predictability.
HP estimates that by 2020 there will be nine billion commercial devices worldwide, with an average of four devices per user. To help IT managers cope, HP is embracing mixed-device environments by offering solutions to customers extending beyond HP-manufactured hardware.
According to IDC, 63% of commercial IT managers say their resources are drained by device management and that they would like to be able to focus on other IT projects such as mobility, business applications, and security initiatives.
“Our DaaS service will provide support for mixed operating system environments across every phase of the device lifecycle, combined with Proactive Management and data analytics. HP DaaS provides smart, simplified solutions for New Zealand businesses and will unlock new growth opportunities for our customers, our channel partners, and our business.
“The way our service will work is that through our DaaS offering, we will help determine the contractual relationship enterprises want to have, whether it's with a value-added reseller, a global systems integrator or a direct relationship with HP. We will then provide it back to our customers within a utility model or a per-user, per-device pricing mode,” added Hopkins.
HP DaaS incorporates the customer’s choice of hardware as well as proactive monitoring and management of devices in a single contract. The benefits for customers are a single source for hardware, support, and IT services, in a one-price-per-device monthly payment. Customers can tailor their agreement to include additional services, such as installation and configuration to workplace services and secure disposal and recycling.