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Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted on 7-Apr-2019 09:05 | Filed under: News

Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans

Consumer insights have revealed that nearly half – 48 percent – of New Zealanders now watch TV streaming services, doubling the number of paid subscribers since 2017 when just 23 percent of us had streaming subscriptions.


Meanwhile broadband connections with unlimited data caps accounted for more than 70 percent of all broadband services in New Zealand in 2018, clearly showing that streaming via broadband is a lifestyle priority.


Released today, Canstar Blue’s Broadband Customer Satisfaction Survey reinforced that streaming and broadband have become mainstays of Kiwis’ household expenditure, with 21 percent of us preferring to spend less on groceries than lose their broadband.


Operating a prepaid broadband model which includes unlimited, provider Skinny is recipient of the Canstar Blue most satisfied customers award for the second year running.


With connected appliances and services playing a larger role in our lives, it’s important that New Zealanders get the best broadband plan for their needs says General Manager Canstar New Zealand, Jose George.


“The price and type of broadband service differs widely and it’s important to understand what you’re getting and make sure it suits your home activities not just now, but in a year’s time. You should also bear in mind that not all broadband services are available in all regions.”


Plans without a data cap may be slightly more expensive on the surface, but you won’t incur any extra charges if you stream that extra movie or your Skype call runs over time.


“And make sure you understand the consequences of breaking a contract before you enter into it. If you’re not sure where you’ll be from one year to the next, consider a contract-free plan,” says George.


With online usage growing, so too are concerns. This year 42 percent of respondents said they worry that children can access unsuitable content too easily, up from 36 percent in 2017. And more of us are using the internet to find love, with nearly one-fifth of respondents reporting they have used an online dating website.


One thing is certain. As our lives become increasingly connected, and pinnacle events such as Rugby World Cup 2019 are streamed, the importance of choosing the right broadband plan grows. So it pays to do your research.


Research highlights:


  • 48% of respondents currently subscribe to a paid video streaming service (32% in 2018 versus 23% in 2017)
  • 21% of respondents would rather spend less on groceries than lose their broadband
  • 42% worry that children can access unsuitable content too easily on the Internet (37% in 2018 versus 36% in 2017)
  • 24% of respondents spend more time socialising online than in person
  • 35% of respondents use their personal social media at work
  • 48% of respondents have no idea how much data they use each month
  • 19% of respondents have used an online dating website (13% in 2018 versus 15% in 2017)
  • 2019 Overall Customer Satisfaction Award winner is Skinny for the second year in a row





Stock photo Proxima Studio/Bigstockphoto


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