EDS and Vodafone are working together on what they call IT industry's first large-scale global deployment of a fully managed mobility service with the launch of a managed BlackBerry service for ABN AMRO Bank of the Netherlands.
Based on an integrated mobility service model delivered by a systems integrator and wireless carrier, the new service connects individuals seamlessly for anytime, anywhere real-time connectivity. It provides access to e-mail, calendars, contacts, task lists, corporate intranet and the Internet.
In an ABN AMRO pilot, employees worked via their wireless devices an average of 48 minutes each working day and 40 minutes on weekends. Employees cited airports, doctors' offices and soccer fields (weren't they supposed to be enjoying their time off at this time?) as common locations where they used their wireless devices.
The service leverages EDS' Extended Connected Office (ECO) managed mobility solution and Vodafone's wireless services. EDS contributes end-to- end solution design, architecture and implementation, third-party connectivity, first-line helpdesk, device configuration, managed services (applications, network and servers), and break-fix support. Vodafone contributes the mobile network and all of its functionalities, second-line support and the mobile devices.
"While the ABN AMRO deployment is currently limited to BlackBerrys, our ECO solution supports all popular mobile devices, including PDAs, cell phones and smartphones," said Crawford. "ECO's flexibility enables us to add additional devices as clients' needs change.