Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
DHL using Nokia Digital Pen
Posted on 13-Jan-2005 08:05 | Tags Filed under: News


DHL using Nokia Digital Pen
Nokia has worked with IBM and Fruits, a system integrator from Denmark, to develop a custom built mobility solution for DHL Solutions, which will allow DHL Solutions to streamline deliveries to retail customers, accelerate invoicing, and move the company towards a paperless back office. In addition, the solution provides delivery information to customers via a Web interface. The solution is based on a technology provided by a Swedish company Anoto Group AB.

"Our customers have an immediate need to know when a delivery has been completed," said Kurt Nielsen, DHL Solutions Europe North/UK. "The Nokia/IBM solution ensures that as soon as a recipient signs for a delivery, the customer can access that information via the Web site. That is the kind of efficiency that sets DHL Solutions apart from the competition."

DHL drivers are equipped with a Nokia Digital Pen that the delivery recipient uses to sign off on a shipment. The Nokia Digital Pen connects wirelessly via a Nokia mobile business device to an IBM eServer in the DHL head office where the data will immediately be available to customers via a Web site. In areas where there is no wireless service, the solution uses automated data forwarding, whereby the Nokia Digital Pen acts like a portable desktop, storing delivery information and customer signatures. As soon as the driver reaches another wireless coverage area, the data is automatically sent ahead.

The joint Nokia/IBM solution has transformed interaction between DHL drivers and delivery recipients, accelerating the transfer of information to near-real time. During a delivery, the recipient can check the shipment to ensure that the right items in the right amounts have been delivered. The recipient then uses the digital pen, which acts like a normal ballpoint pen, to sign a digital page of the consignment note to accept the delivery. The pen's electronics ensure that every turn and movement is registered electronically. The driver checks a box next to the signature, automatically sending the information wirelessly to the head office via a Bluetooth-enabled Nokia mobile phone.






comments powered by Disqus


Trending now »

Hot discussions in our forums right now:

No Dial Tone From Wiring Bridged Telecom Module (HBG-1008)
Created by Yoban, last reply by SATTV on 21-Jan-2018 16:49 (16 replies)
Pages... 2


Vodafone prepay auto-renew
Created by bagheera, last reply by bagheera on 23-Jan-2018 13:15 (13 replies)

Hopeful signs from Netflix
Created by Rikkitic, last reply by netspanner on 24-Jan-2018 09:54 (24 replies)
Pages... 2


What is the New Cable Going to Mean for NZ?
Created by Pumpedd, last reply by PhantomNVD on 21-Jan-2018 01:35 (36 replies)
Pages... 2 3


Accommodation websites: what are your recommendations?
Created by frednz, last reply by trig42 on 24-Jan-2018 10:22 (9 replies)

Sulphur in petrol
Created by Rikkitic, last reply by kryptonjohn on 23-Jan-2018 14:27 (9 replies)

Galaxy S8 losing UMTS 3g connectivity
Created by Alan2, last reply by matisyahu on 22-Jan-2018 15:13 (19 replies)
Pages... 2


New laptop, battery full charge capacity already down to 96% original according to HWMonitor
Created by paulchinnz, last reply by Batman on 22-Jan-2018 11:54 (9 replies)