Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Genesys/Alcatel and Microsoft to deliver Instant Messaging and Telephony applications
Posted on 9-Feb-2005 20:58 | Tags Filed under: News



Genesys Telecommunications Laboratories, Inc., an Alcatel company, and Microsoft Corp. have introduced a combined solution that delivers converged enterprise communication services on existing and next-generation infrastructures. As part of a previously announced alliance, Genesys Enterprise Telephony Software (GETS) will interface with Microsoft Office Live Communications Server 2005 and Microsoft's upcoming live communications client (code-named "Istanbul") to deliver telephony collaboration for enterprise users.

The combined solution will allow customers to collaborate with colleagues, access availability and presence information, and seamlessly manage phone calls among computers and desktop phones, using either existing PBX or next-generation IP networks. The converged communication applications can be deployed without "ripping and replacing" the existing infrastructure, due to the inherent interoperability of GETS with leading PBXs and IP telephony, thus avoiding significant capital expenditures.

GETS will extend presence and provide control of phone calls via "Istanbul" and other Microsoft Office applications. GETS leverages a Session Initiation Protocol (SIP) interface for Live Communications Server 2005, based on the European Computer Manufacturer Association (ECMA) TR-87 industry standard, and allows business users to communicate across a multivendor PBX environment. The product features include:

  • Manage presence-based call forwarding
  • Click to dial from their PC
  • View telephony presence with availability information visible to users on "buddy" lists
  • See a caller's name and contact details on their desktop at the moment a call arrives and answer the call with a single mouse click
  • When working away from the office, dynamically "grab" calls going to their desk phone and answer from their current location
  • Receive e-mail notification of missed calls, with accompanying caller contact details

    The companies will make the combined collaboration solution leveraging GETS, Live Communications Server 2005 and Istanbul will be available in the first half of calendar year 2005.






  • comments powered by Disqus


    Trending now »

    Hot discussions in our forums right now:

    TP-Link Archer C2 and Spark Blunder...What To Do Next?
    Created by DukeEdwardI, last reply by hio77 on 25-Apr-2017 18:28 (28 replies)
    Pages... 2


    The President Of The USA: Donald Trump
    Created by TimA, last reply by Fred99 on 25-Apr-2017 23:11 (4066 replies)
    Pages... 270 271 272


    The case for mandatory internet filtering
    Created by shanehobson, last reply by MikeB4 on 25-Apr-2017 22:15 (79 replies)
    Pages... 4 5 6


    Need Help With Unstable Broadband on Old Exchange
    Created by da5id, last reply by hio77 on 24-Apr-2017 17:59 (17 replies)
    Pages... 2


    Belkin Wemo Light Switch - I want to buy but who has them?
    Created by rogercruse, last reply by sonyxperiageek on 25-Apr-2017 22:33 (31 replies)
    Pages... 2 3


    Spark move to IP-based voice
    Created by freitasm, last reply by old3eyes on 22-Apr-2017 07:38 (61 replies)
    Pages... 3 4 5


    People Are Roasting New Zealand to Oblivion
    Created by Mspec, last reply by TimA on 24-Apr-2017 14:03 (12 replies)

    recommend me a ADSL 2+ modem?
    Created by tommyboy, last reply by kiwigander on 25-Apr-2017 22:27 (35 replies)
    Pages... 2 3