Avaya Inc will deliver some advanced mobility capabilities powered by its Internet protocol-based software to the Nokia-developed Series 60 Platform. The company said its Communication Manager software - part of the suite of Avaya MultiVantage Communications Applications - will transform Series 60-based mobile devices into fully-functional office phones, extending full business telephony capabilities to mobile users. By delivering Avaya Communication Manager on the Series 60 Platform, a mobile workforce can easily use key office phone features - such as transfer, multi-party conferencing, and abbreviated extension dialing - while remaining accessible to clients and colleagues through a single business phone number.
Avaya Communication Manager functions will be accessible as a menu option on a smartphone. Using this solution, Series 60-based device users on the go can eliminate missed business calls and collaborate more effectively when away from their primary work location.
The company gives the example of a customer calling a salesperson's office number and instantly reaching him on his Series 60-based mobile device, appearing as if the salesperson is at his desktop phone extension. The salesperson can then set up a multi-party conference by accessing his business contact directory and dialing other business extensions or outside parties. After the conference, the salesperson can transfer the customer to another extension.
Employees will be able to obtain this capability by downloading the client software for Avaya Communication Manager to both new and existing Series 60 second edition-based mobile devices. Series 60 Platform devices are built on Symbian OS.
The target release date for availability of client software for select models of Series 60-based devices is the third calendar quarter of 2005.
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