Vodafone announces roaming service with simple price plan
Posted on 17-May-2005 21:00
Filed under: News
The Vodafone group is introducing the Vodafone Travel Promise, which will provide the basis for future roaming services made available to Vodafone customers on the network across different countries.
The first service is the Vodafone Passport. The company says this will offer customers price clarity and certainty when using voice roaming services abroad. For a one-off connection fee per call, determined by the Vodafone network operator, Vodafone Passport customers will be able to make voice calls at domestic rates when roaming on a Vodafone subsidiary and selected affiliate markets. In addition, when receiving calls abroad, customers will pay the same connection fee, allowing them to talk for up to a maximum of 60 minutes, for no additional charge.
Citing an example, a Vodafone UK contract customer in Spain making a five minute call to a mobile or fixed-line number back in the UK, using their inclusive minutes, will be charged £0.75, compared to £3.75 under existing price plans, a saving of 80%. Similarly, an Italian prepay customer making a ten minute call back to Italy whilst travelling in France, would be charged €10.00 under existing price plans and only €2.15 with Vodafone Passport, again a saving of almost 80%.
Vodafone says that those customers that opt-in for Vodafone Passport the longer the customer talks on a call, the more cost effective the call becomes.
Vodafone Passport will be available to Vodafone customers in Germany, Greece, Italy, the Netherlands, Spain and Sweden from 1 June. Vodafone Passport will be introduced to customers in Albania, Australia, Hungary, Ireland, Malta, New Zealand, Portugal and the UK during the coming months.
To opt-in, customers can contact their local operator for more details of applicable home rates and connection fees, terms and conditions and information on excluded price plans.
The new initiative will be supported by a campaign with the theme “The Vodafone Travel Promise” across Europe.