Nokia and OnRelay collaborate to create mobile deskphone
Posted on 14-Jun-2005 00:06
Filed under: News
Nokia is working with OnRelay, a UK-based fixed mobile convergence developer, to bring to market MBX, a generic solution that integrates a corporate voice system (PBX) and all its surrounding business support systems with employees' 3G/GSM smartphones.
OnRelay's MBX is a pure software solution that fully integrates a 3G/GSM smartphone with an existing corporate PBX. MBX integrates with mobile devices based on open systems such as Nokia Series 60. It works over virtually any mobile network in any country, is fully functional when roaming, and integrates into both IP and TDM PBXs from leading vendors such as Nortel, Cisco, Avaya and Siemens.
MBX adds a second phone, the office phone, to the mobile phone, allowing corporate users to place and receive calls from both their personal mobile number and their corporate office number using a single integrated mobile device. Business users can at any time choose to place a call either via their personal mobile phone or their office phone. With MBX, both outgoing and incoming business calls look to customers - and to internal IT systems - as having been placed/received on the actual desk phone. MBX also enables separate management and billing of personal and business calls, whereby for instance flexible workers can turn 'off' their office phone, while leaving the personal mobile phone turned on. Importantly for the end-user, all of this is easily managed on the mobile phone user interface itself and there is no need to configure the service from a PC. Because MBX can extend all PBX functionality to a mobile phone, MBX can also function as a complete deskphone replacement, such that the mobile phone becomes the employee's only PBX extension, without loss of function or bypass of any corporate call management capabilities.
Other features of MBX include voice recording system integration for recording both mobile outgoing and incoming calls, true caller ID and caller name for incoming calls routed via the PBX, simple to use ad-hoc PBX conferencing and no reduction of functionality when roaming. MBX also integrates with the corporate directory (LDAP) and allows click-to-dial directory lookup on the mobile. MBX further adds presence information so you can see the status and location of your colleagues.