Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Microsoft previews next release of CRM software with improved Pocket PC application
Posted on 5-Jul-2005 22:14 | Tags Filed under: News



Microsoft Corp. will preview the upcoming release of its customer relationship management solution, Microsoft CRM 3.0, during the in timing with the Microsoft Tech•Ed 2005 Europe conference and the Microsoft Worldwide Partner Conference 2005 in the United States.

Microsoft CRM 3.0 will provide a complete suite of marketing, sales and service capabilities, all with a familiar and consistent user experience based on Microsoft Office and Microsoft Outlook.

The software is designed to address the three key challenges that determine the success or failure of most CRM initiatives: user adoption, business fit and total cost of ownership.

According to the company, the Outlook client and Web client interfaces are completely redesigned to provide a look and feel consistent with other Microsoft products. Customers get instant visibility into trends and issues through prebuilt reports and views and can also take live CRM data directly into Microsoft Excel for online or offline analysis.

Microsoft CRM 3.0 also provides a complete mobility solution, with a new high-performance engine for role-based synchronization of laptop data as well as an improved client for Microsoft Windows Mobile Pocket PC.

With the release of Microsoft CRM 3.0, Microsoft will introduce new subscription-based licensing for customers that prefer a hosted offering, furthering the company’s commitment to providing flexible and affordable CRM in both on-site and hosted deployment models. Because the same code is used in both models, customers can change their preferred deployment model from hosted to on-site (or vice versa) as their business and IT needs change.

Also with this release of Microsoft CRM 3.0, Microsoft will introduce a Small Business Edition (SBE) designed for small businesses that use Windows Small Business Server 2003 Premium Edition (SBS 2003). Pricing will be announced closer to availability.

Microsoft CRM 3.0 will be available to customers who are licensed to use previous versions of Microsoft CRM in the fourth quarter of 2005 and generally available in the first quarter of 2006. Customers who have purchased any modules of the Professional edition of previous versions of Microsoft CRM and that have an active Software Assurance agreement will receive rights to all available modules of the next release; specific license upgrade paths for other Microsoft CRM products will be announced later in the year.







comments powered by Disqus


Trending now »

Hot discussions in our forums right now:

Left microwave on - What now...
Created by boland, last reply by lNomNoml on 28-Apr-2017 23:09 (25 replies)
Pages... 2


The President Of The USA: Donald Trump
Created by TimA, last reply by joker97 on 29-Apr-2017 00:21 (4102 replies)
Pages... 272 273 274


Any Ute (pickup) truck owners here?
Created by cleggy2, last reply by Technofreak on 29-Apr-2017 07:13 (36 replies)
Pages... 2 3


The case for mandatory internet filtering
Created by shanehobson, last reply by alienwithin on 28-Apr-2017 13:19 (119 replies)
Pages... 6 7 8


What car would you buy?
Created by NonprayingMantis, last reply by blakamin on 28-Apr-2017 18:35 (66 replies)
Pages... 3 4 5


FibreX Down again - wide outage
Created by Stix, last reply by Stix on 27-Apr-2017 16:49 (15 replies)

Belkin Wemo Light Switch - I want to buy but who has them?
Created by rogercruse, last reply by sonyxperiageek on 25-Apr-2017 22:33 (31 replies)
Pages... 2 3


FS: Samsung 960 EVO 500GB M.2 NVMe SSD (SOLD)
Created by geekiegeek, last reply by cshaun on 28-Apr-2017 16:41 (13 replies)