Adomo Announces Voice Messaging for Microsoft Exchange
Posted on 30-Aug-2005 11:16
Filed under: News
Adomo Inc. has announced the general availability and first deployments of Adomo Voice Messaging for Exchange.
The platform was designed as a universal voice messaging platform, integrated into Microsoft Exchange and Active Directory. The Adomo Voice Messaging for Exchange addresses the disparate mix of telephony components, including legacy PBXs, Voice over IP (VoIP) technologies/IP-PBXs, smartphones and PDAs.
"There is no doubt that corporate migration to VoIP is well underway, but there are still a variety of issues that organizations will have to solve in order to make their VoIP transition successful," said Michael Osterman of Osterman Research. "The flexibility to be able to use products from several vendors, instead of being locked into proprietary solutions, coupled with the ability to migrate from legacy PBXs to new IP-based systems on their own schedule, is a real advantage."
"Multi-site companies typically have a mixture of PBXs and IP-PBXs already, and they are rolling out VoIP over a 5-10 year horizon," said Adomo CEO Jeff Snider. "They can't know how IP-PBX technologies or products will evolve, but they do know that the voice applications platform they choose today is what will determine their freedom of choice in IP-PBX products in the future."
For users, voice messages can be accessed as before from their phone, but now can also be reached from their Outlook inbox, making them simple to scan, prioritize, forward, or file. Users can listen to voice messages directly on their computer or click "Play on Phone" to have the message played on the phone of their choice. Since voice messages are now email messages, they can also be directly delivered and accessed from wireless devices, including the Windows Mobile Pocket PC, Smartphone, Palm Treo and BlackBerry.
While in the past it was only possible to forward a voice message within a user's own voicemail system, as an email message, voicemail in the Adomo world can be sent to anyone with an email address, inside or outside the company.
Adomo Voice Messaging for Exchange is run on a hardened appliance optimized for real-time voice applications. Traffic handling capacity can be increased by simply adding more Adomo appliances into the network.
The product's distributed architecture provides a high level of resiliency. If an appliance were to fail, no messages or users would be lost. And, in the event Exchange experiences delays or the network becomes unavailable, Adomo's caching architecture allows callers to continue to leave voicemails and subscribers to continue to retrieve voicemails by phone.