Posted on 31-Aug-2005 10:57
Filed under: News
Nortel has expanded its relationship with Microsoft through integrated technology solutions designed to provide collaborative real-time capabilities for businesses through integration of Microsoft Office Communicator 2005 and Office Live Communication Server with Nortel's open, SIP-based communications solution.
The converged solution will provide desktop call control using Microsoft Office Communicator for telephony infrastructures built on Nortel Communication Server 1000. Nortel's open SIP application interface allows customers to build solution sets that meet their business needs with flexibility and simplicity. To provide this functionality, Microsoft Live Communications Server and Office Communicator will be integrated with the industry-leading telephony and flexible IP communications of Nortel Communication Server 1000.
The new Nortel/Microsoft converged office solution will also provide access to critical applications such as Unified Messaging, Contact Center and Self Service via the Nortel Applications Center.
The solution is designed to enable end-users to use the personal computer-based Microsoft Office Communicator client in concert with a Nortel desktop phone for business communications. It will also enable them to determine when colleagues are available and use an integrated Instant Messaging capability, all from the Communicator client interface. In addition, end-users will be able to access communications directly from the desktop phone or from Communicator.
With the Nortel/Microsoft converged office solution, end-users will also be able to initiate telephone calls through enterprise phones directly from Communicator 2005. Users will see pop-up notifications for incoming calls and access phone features (accept, transfer or divert calls, or add others to the conversation) via Communicator 2005.
This Nortel/Microsoft converged office solution is expected to be available for customer beta trials in September 2005, with general availability later in 2005.