AOL is launcing a new Instant Messaging service, called the AIM Triton service. Available for download now, the AIM Triton service is an integrated communications client that offers instant messaging, free email and SMS mobile texting as well as voice and video chat services.
The AIM Triton service also features a Plaxo-enabled AIM Address Book and gives users one-click access to the AOL Explorer, AOL Mail, AIM Mail, AIM Talk, and AOL Radio services. It also offers anywhere access to AOL's new TotalTalk VoIP calling service, making the AIM service the new 'front door' to digital communications.
"We rebuilt the AIM service from the ground up to offer a superior communications experience and universal address book that makes it easier for users of all ages to stay in touch with friends, family and colleagues," said Chamath Palihapitiya, vice president and general manager for AIM and ICQ, America Online, Inc. "We anticipate that the AIM Triton service will accelerate the growing use of voice, video and desktop-to-mobile messaging across all users. And with the inclusion of our free AIM Mail product, we expect AIM to remain the most viral, social and popular communications application among the Internet generation."
The service also offers a redesigned AIM Today companion programming screen with an irreverent voice. The programming is updated throughout the day to show hot news and entertainment content from the AOL.com portal and across the Web. It is rendered in the AOL Explorer browser, which does not affect users' default browser settings and provides them with access to the AOL Mail and AIM Mail services.
Redesigned from the ground-up, the AIM Triton service includes tabbed IM interface; a new, Plaxo-enabled AIM Address Book that stores contact information on up to 5,000 contacts; and a new 'Quicknote' feature that replaces the initial IM window to provide a snapshot of contact information for each buddy and lets users initiate voice chat or send instant messages, mobile text messages or emails to anyone in their AIM Address Book.
The improved voice chat service (PC-to-PC VoIP calling) uses the Pingtel open source-based SIPuxa and Global IP Sound (GIPS) platforms. AIM voice chat, which lets users talk live with AIM buddies around the world free of charge, now supports live, multi-party voice chat for up to 20 buddies, and enables users to add buddies to ongoing calls.
The platform also support access to advanced voice calling features for TotalTalk subscribers using AIM, including a digital dial pad or 'soft phone' that lets subscribers make, receive and manage calls from any computer with Web access.