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HP Recalls Notebook Battery Pack
Posted on 21-Apr-2006 10:46 | Tags Filed under: News



HP in Asia Pacific has announced the voluntary replacement of 3,768 removable battery packs used in certain models of HP and Compaq notebooks, as part of a voluntary global recall in cooperation with the US Consumer Product Safety Commission.

The estimated impacted battery shipments to Asia Pacific make up 0.23% of the total HP notebook shipment for the region (including Japan) in 2005, based on IDCís Asia Pacific Quarterly PC Tracker for the fourth quarter of 2005.

HP and the battery manufacturer identified a defect in batteries assembled between 1 January 2005 and 10 January 2005. To date, 20 incidents have been reported worldwide, with 11 resulting in minor property damage and one minor injury.

The affected third-party battery packs are used with the following HP notebooks in Asia Pacific:
  • HP Pavilion dv1000 Family
  • Compaq Presario V2000 Family
  • Compaq M2000 Family

    All affected battery packs have a barcode label starting with L3 and will be replaced by HP free of charge. Customers who may be affected could check if their battery packs are involved in the replacement program by going online or contacting HPís Customer Support Center in their respective country.

    HP says the notebook computer should be used without the recalled battery pack and plugged into A/C power as designed until the replacement battery pack arrives.




  • More information: http://www.hp.com/support/BatteryReplacement...




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