eBay Introduces Skype Functionality on Its US Site
Posted on 15-Jun-2006 12:56
Filed under: News
eBay users will have the option of including Skype functionality on listings in 14 categories across eBay.com. The launch of Skype on eBay.com is a pilot program designed to evaluate Skype use among different types of goods and user communities.
Beginning 19 June, sellers will have the option to add a "Skype Me" button to their item listings when completing the "Sell your Item" form. If the Skype option is selected by the seller, a "Skype Me" button will appear in a new "Ask a seller a question" section.
By clicking on the button, buyers will be able to communicate with sellers using voice, text chat or both. Buyers can use Skype to instantly request more information about a specific item and interact with the seller in real-time. This functionality will be available at no cost to users.
This "Skype Me" functionality will be available in the following categories on the eBay US website:
Automotive GPS devices
Manufacturing and metalworking
Camera and photo lenses and filters
Wired networking routers
NBA basketball cards
Lost in Space collectibles
Diamond solitaire rings
Radio control toys
Real estate (residential, commercial)
Cars and trucks
Categories were chosen where instant communication can facilitate trade, such as those with high average selling prices, complex products, or new technologies that can generate a high volume of questions.
Additionally, eBay selected categories with a local component, such as large items requiring local delivery or pick up, and those with a highly enthusiastic community, such as collectibles.