Sony is conducting a large scale battery recall in the U.S., affecting consumers who purchased notebook products from a list of manufacturers, including Fujitsu, Gateway, Sony and Toshiba.
The recall includes the rechargeable, lithium ion batteries containing Sony cells used on computers manufactured by these companies.
About 340,000 batteries are being recalled in the U.S, with an additional 3,080,000 battery packs sold worldwide. These lithium ion batteries can overheat, posing a fire hazard to consumers.
According to the company, there have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement.
These lithium ion batteries were sold with, or sold separately to be used with, the following notebook computer models:
Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge.
Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:
Fujitsu -- (800) 8FUJITSU or http://www.computers.us.fujitsu.com/battery
Gateway -- (800) 292-6813 or http://www.gateway.com/battery
Sony -- (888) 476-6972 or http://esupport.sony.com/battery
Toshiba -- (800) 457-7777 or http://www.bxinfo.toshiba.com/