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Air New Zealand to offer mobile text and email services inflight
Posted on 28-May-2010 13:25 | Tags Filed under: News



Air New Zealand will be enabling its new Boeing 777-300 aircraft with mobile phone and data capability, with the first aircraft due for delivery in November this year.

The introduction of the new service will enable Air New Zealand’s customers to use their iPhone, Blackberry and GSM mobile phones to safely send and receive emails and text messages during their flights.

“Feedback from our customers has shown they wish to be able to text, and check emails, to stay in touch with friends, family and colleagues during their long-haul flights,” said Ed Sims, Air New Zealand Group General Manager, International Airline.

The new service will also enable customers to use their Netbooks or laptops used in conjunction with their mobile broadband connection to access their emails and internet. Based on recent customer feedback, Air New Zealand does not currently plan to enable voice calls onboard.

“Customers onboard our new Boeing 777-300 aircraft will be able to use their own GSM/GPRS devices safely when the system is activated during the cruise stage of flight,” said Sims. “Passengers will also be requested to keep their phones on ‘silent’ mode.”

Air New Zealand is delivering this service to its customers in partnership with Aeromobile, the world’s leading inflight phone and data operator. Customers will be billed by their own mobile service provider, as with any other international roaming plan. Standard inflight roaming costs apply and mobile phone providers will be confirming pricing in the coming months.

The new mobile text and data service is subject to regulatory approval.




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