New Zealand company Tait rolls out Google Apps to 950 users across the world
Posted on 5-Jul-2010 15:04
Filed under: News
Tait Radio Communications partnered with Wellington-based cloud transformation specialists WaveAdept to manage the roll-out out of Google Apps to their 950 users across the world.
The company designs and delivers radio solutions which are the right fit for a variety of industries including public safety agencies, government services, utilities and urban transport providers.
While several corporate functions are based in Christchurch, New Zealand, the company has an international customer base and global support network. This includes sales/ support offices, dealers, system integrators and consultants.
“Our global footprint across four continents meant we previously had a complex infrastructure of multiple email technologies and domains,” says George Elder, CIO Tait Electronics. “We selected Google Apps as it both simplified and standardised our infrastructure - and provided better ways for our staff to work and communicate together wherever they are.”
A significant number of Tait staff travel extensively. Google Apps has provided them with a common way to access email, calendar, instant messaging , and video - with ease of access from anywhere via browser or mobile phone.
WaveAdept’s role was to project manage the global migration of the various regions to Google Apps. “Our biggest challenge was to successfully deliver a complex technical project – replacement of existing technologies and domains around the world – seamlessly,” says Mike Riversdale, Director WaveAdept.
WaveAdept undertook all aspects of the project from initial requirements gathering to end-user training. “Our goal is to help organisations to get the best out of the cloud promise,” Riversdale says. “Using cloud based email and calendar involves a change in the way you work, and should be considered as business transformation programmes.”
“The focus on making the transition between systems a seamless and positive experience for our users has been crucial to the success of this project,” says Elder. “This project was a key initiative in our One Tait Journey programme.”
The company says it has already achieved benefits from Google Apps features. For the first time their teams can collaborate effectively across regions using a common calendar and they have been able to easily share video content.
WaveAdept currently provide second-level support to Tait Electronics for Google Apps.