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Telecom New Zealand selects Alcatel-Lucent to enhance mobile network intelligence
Posted on 15-Feb-2011 09:03 | Filed under: News

Telecom New Zealand will deploy the Alcatel-Lucent 9900 Wireless Network Guardian (WNG) in its 3G network and operations centre. By providing advanced data network intelligence, Alcatel-Lucent enables the service provider to gain in-depth knowledge of how its subscriber devices, applications and networks are performing.

Telecom New Zealand selected the Alcatel-Lucent 9900 WNG to gain intelligence into the usage of IP data on its 3G network. This information will be used to influence the choice handsets ranged, gain an understanding of the user experience of mobile data on the network, diagnose user issues and to provide input for dimensioning and in time cost effective network expansion.

“With the growth of data-intensive devices such as smart phones, tablets and dongles, it is crucial for Telecom New Zealand to have the capability to manage the end-to-end performance of these devices on our mobile network,” said Alan Gourdie, Chief Executive Officer Telecom New Zealand Retail.

The Alcatel-Lucent 9900 WNG gives Telecom New Zealand a detailed understanding of the complex relationship between application traffic, network performance and subscriber experience.

By providing comprehensive visibility into the mobile data traffic, the 9900 WNG will assist Telecom New Zealand in many key areas including network operations and planning, device and application qualification and customer care. The result is a better customer experience across Telecom New Zealand’s High Leverage Network.

“The massive influx of applications and devices combined with millions of subscribers on the move from cell site to cell site is creating a new era of mobile and broadband data for Telecom New Zealand,” said Rajeev Singh-Molares, president of Alcatel-Lucent’s activities in Asia-Pacific. “By providing Telecom New Zealand with unprecedented insight on how its subscribers, applications and network are performing together, the 9900 WNG gives Telecom New Zealand a greater level of control and predictability for stronger network performance. Likewise, more accurate information will improve network capacity forecasting, ensuring Telecom New Zealand’s customers are served right the first time.”

The Alcatel-Lucent 9900 WNG provides hop-by-hop, real-time insight into the bandwidth, signalling and airtime the network. What differentiates the 9900 WNG from its competition is its ability to correlate this data on a per device per application basis. The 9900 WNG is a major component of the Alcatel-Lucent Intelligent Traffic Management (ITM) solution being launched this week at Mobile World Congress. The ITM solution allows service providers to automatically deal with anomalies in the network and act to minimize potential impact to the customer.

Alcatel-Lucent is the technology partner of Telecom New Zealand, including for 3G WCDMA, IP networking, Optical transport, Access networks and OSS/BSS systems enabling next generation high speed broadband, mobile voice and data and multi media solution. Alcatel-Lucent also provides a full portfolio of services to Telecom New Zealand encompassing network design, build, operate, support and maintenance.

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