Telecom New Zealand extends and expands relationship with Brightstar
Posted on 16-Feb-2011 08:40
| Filed under: News
Brightstar has signed a new, three-year supply chain agreement with Telecom New Zealand Ltd to provide supply chain services for all mobile, broadband and fixed line products.
As part of the agreement, which extends the three-year relationship between the two companies, Brightstar NZ will continue to provide a total supply chain management and optimisation solution for Telecom, including device ranging and portfolio management, strategic sourcing, inventory management, warehousing, distribution and channel training.
The new agreement also expands Brightstar's service provision to include direct fulfillment solutions for Telecom's Gen-i business unit.
"Since 2008, our best-in-class supply chain optimization processes and solutions for Telecom have delivered significant cost savings, increased revenues and evolved the customer channel experience," said Jamie Cormack, General Manager, Brightstar New Zealand. "We will continue to work together with Telecom to achieve even greater returns and standards of customer service, including a step-change in the Gen-i customer experience."
"Telecom is continually looking at ways to drive efficiencies across our supply chain through greater consolidation, while improving quality and service outcomes," said Alan Gourdie, CEO Telecom Retail. "Brightstar has proven its unique position as a truly end to end supply chain solution provider that delivers enhanced product availability, reduced time to market and innovative reporting in support of Telecom's market objectives."
The three year Brightstar contract to provide supply chain optimisation services to Telecom NZ was awarded following Telecom NZ's Vision2013 review of all outsource providers. The contract is effective from 01 January 2011 until 31 December 2013, and is expected to deliver annual savings to Telecom NZ through supply chain added value and operational cost reduction of approximately NZD$4 million.