HP announces new Unified Communications solutions and services
Posted on 26-Jul-2011 14:19
| Filed under: News
HP today announced new solutions and services that advance the way clients use Unified Communications (UC) to improve collaboration and business responsiveness.
HP’s new Voice Transformation Solutions, Virtual Workplace Solutions and Network Readiness Services address the trials organisations face when integrating telephony with communications applications, such as video or instant messaging.
Many organisations are facing challenges with enabling a growing virtual workforce, as well as interoperability issues caused by aging, inflexible telephony and network infrastructures and disparate communications systems. As employees share information faster, they increase responsiveness to customers, partners and across the organisation, ultimately improving productivity.
“Clients need to understand how changes to their work environment can impact communications,” said Nathan Wappet, general manager, Technology Services, HP South Pacific. “By collaborating with HP, clients can leverage HP’s methodology and testing of multivendor UC solutions to create their unique Unified Communications journey, transforming their communications infrastructure to address needs today and into the future.”
With HP Voice Transformation Solutions, clients can build the foundation they need to create a productive, agile workplace that improves customer responsiveness. Clients benefits include:
— Simplified collaboration with centralised Voice over IP (VoIP) and traditional phone systems extended via Internet Protocol (IP) to create a single conduit for voice, data and video.
— A flexible, modular approach based on a customised voice transformation roadmap enables clients to evolve their communication infrastructure as needed, on their schedule, without disrupting business.
— Ability to share information by consolidating voice messaging and audio conferencing into a single interface, which cultivates productivity and decreases operational costs.
HP Network Readiness Services for UC coordinate network readiness with clients’ UC roadmaps and eliminate network barriers, enabling clients to achieve their enterprise communication goals.
“We had an immediate need to replace an aging telephone Private Branch Exchange and voice-mail system to ensure timely, effective communication across our global net of offices and professionals,” said Brad Vaughan, senior vice president and chief information officer, Black & Veatch. “With HP, we were able to replace our systems while modernising with features such as instant messaging, improving communication across the organisation.”
“We wanted to implement a solution to enhance the student experience, support teaching excellence, reduce operational costs and drive new revenue streams through distance learning,” said Steve Grive, director, Information Technology, University of the West of England. “With HP, we are creating a centralised collaboration platform including SharePoint, Presence, IM, video conferencing and unified messaging supported by an enterprise voice solution and next-generation network to enable these outcomes.”
HP is collaborating with leading industry vendors – Microsoft, Avaya, Polycom and Alcatel-Lucent – to bring together a comprehensive range of technology components for these three solutions. HP also offers a full range of consulting and support services for these partner platforms.
HP Unified Communications solutions help businesses and governments in their pursuit of an Instant-On Enterprise. In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with whatever they need, instantly.
HP Voice Transformation Solutions, Virtual Workplace Solutions and Network Readiness Services for UC are delivered globally through HP Technology Consulting. Pricing varies according to location and implementation.