Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Salmat launches New Zealand operation for Woolworths
Posted on 17-Apr-2012 11:47 | Tags Filed under: News



Salmat and Woolworths Limited today announced the launch of a new contact centre operation in Auckland, New Zealand servicing Woolworths Money customers. This new contact centre created 40 new jobs in New Zealand.

Salmat’s New Zealand operation provides Woolworths with access to a highly skilled and engaged workforce with specific financial services expertise.

Dhun Karai, Head of Woolworths Money said the contact centre supports Woolworths credit card, pre-paid debit card and insurance customers. The contact centre was previously located in Australia.

“We’re excited about the launch of this new contact centre. The Salmat team in New Zealand have significant experience in the financial services sector this will enable us to continue to enhance the customer service experience for Woolworths Money customers,” said Ms Karai.

The New Zealand contact centre began full operation in February. Ms Karai said the Australian contact centre team were redeployed to other contact centres within the Woolworths Group.

Salmat has been operating contact centres in New Zealand servicing Australian and New Zealand clients since 1998 across industries including consumer electronics, banking, insurance, loyalty programs, telecommunications, utilities and retail.

Salmat is also a leader in the provision of speech technology solutions for New Zealand organisations and provides Woolworths Limited. with a range of IVR, speech recognition and voice technology solutions.

“As a result of key improvement initiatives, we’ve had a lot of positive feedback from the Woolworths Money customers. We look forward to growing our relationship with Woolworths Limited out of New Zealand,” said Dave Besson, Salmat’s CEO of Customer Contact Solutions.






comments powered by Disqus


Trending now »

Hot discussions in our forums right now:

iPhone 8/iPhone X, impressions?
Created by surfisup1000, last reply by kharris on 26-Sep-2017 17:20 (444 replies)
Pages... 28 29 30


Car pulling left - even after alignment
Created by Paul1977, last reply by Paul1977 on 26-Sep-2017 15:20 (47 replies)
Pages... 2 3 4


Driving an automatic - do you use one foot or both?
Created by geekIT, last reply by Aredwood on 25-Sep-2017 22:48 (143 replies)
Pages... 8 9 10


Auckland Airport fuel supply obliterated by digger
Created by Batman, last reply by DarthKermit on 26-Sep-2017 16:59 (224 replies)
Pages... 13 14 15


Electrical standards question
Created by delroynitz, last reply by gregmcc on 26-Sep-2017 16:15 (15 replies)

Could a production electric car reach 500 KPH anytime soon?
Created by kingdragonfly, last reply by kotuku4 on 26-Sep-2017 16:32 (27 replies)
Pages... 2


vodafone shutting down email?
Created by FatFurryGuy, last reply by Rickles on 26-Sep-2017 15:31 (301 replies)
Pages... 19 20 21


Spam Text
Created by rendezvous, last reply by hio77 on 25-Sep-2017 22:00 (24 replies)
Pages... 2