Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




482 posts

Ultimate Geek
+1 received by user: 7


Topic # 21766 6-May-2008 13:41 Send private message

Hi all

Just noticed that we on fusion have been billed $11.25 for a VFX line on top of the Xnet fusion plan. A phonecall to Xnet billing and they said yes there was a glitch in this months billing and everyone affected will be credited on next months invoice.

Regards Lance.

Create new topic

Stu

Hammered
4525 posts

Uber Geek
+1 received by user: 830

Moderator
Trusted
Subscriber

  Reply # 128849 6-May-2008 16:52 Send private message

It's not just Fusion customers. I have the River broadband plan and have also been charged for VFX. It bugs me that I have to front up the $$ for their error, rather than them sort their problems out and invoice me when it's sorted out. I'm sure there are others working to budget that will find this a nuisance also. It's the principal more so than the price though!

Awesome
4733 posts

Uber Geek
+1 received by user: 1025

Trusted
Subscriber

  Reply # 128890 6-May-2008 19:16 Send private message

Just noticed it on my bill also. Will call WxC tomorrow

 

 



460 posts

Ultimate Geek
Inactive user


  Reply # 128918 6-May-2008 20:22 Send private message

I notice it too on my and my friend's fusion invoice

Awesome
4733 posts

Uber Geek
+1 received by user: 1025

Trusted
Subscriber

  Reply # 129070 7-May-2008 11:19 Send private message

Just spoke to WxC about this. They know about it and will be applying a credit to all affected automatically. You will recieve an email about it at some point too.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.