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hairy1

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#22430 28-May-2008 11:51
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Hi All,

I have been to and fro with WXC trying to unlock the second line on my WRTP but it remains locked out.

It seems unable to pick up a new config which unlocks the second line. A factory reset didn't help as the voice section remained locked.

Has anyone successfully unlocked their second line?

Cheers,

Matt.




My views (except when I am looking out their windows) are not those of my employer.


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maverick
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  #133817 28-May-2008 12:34
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did you do a complete factory reset so that you could put in the default provsioning rule ? ie could you get the Voice /Admin / provisioning section after you did the reset.

If not

Then try this put a phone on line 1,

dial ****
You will hear a prompt "linkys config menu"

press 73738#

you will hear press 1 to confrim

press 1


This factory defaults the voice section, you can  then ccess the voice section and put the default rule back in.

See how you go with this



 




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hairy1

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  #133819 28-May-2008 12:37
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Hi Maverick,

Thanks for the reply. I have done as you suggested but it asks me for a password after 73738#

??

Cheers,

Matt




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maverick
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  #133824 28-May-2008 12:55
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Okay I can fix that,  restart you device wait a couple of minutes then try it again




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hairy1

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  #133941 28-May-2008 19:37
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Great thanks Maverick. All sorted. As usual great service!

Cheers,

Matt.




My views (except when I am looking out their windows) are not those of my employer.


maverick
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  #134030 29-May-2008 05:49
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No problem Matt.





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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