Lousy performance.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Lousy performance.

richms

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#26507 24-Sep-2008 19:28

Has anyone had any response from slingshot over the absolute crap performance recently?

Richard rich.ms

hellonearthisman

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#166863 24-Sep-2008 19:48

I just did a speed test, using Slingshots speed test.

Download Speed: 834 kbps (104.3 KB/sec transfer rate)
Upload Speed: 125 kbps (15.6 KB/sec transfer rate)
Latency: 110 ms

but at lunchtime I was downloading @ 500KB/sec

I think they have something wrong with the shaping software.

I haven't heard any comment from Slingshot on the current state of the network.

Maybe they have been to busy with other things, like the red network deal and the new telecom unbundled packages.

Download Speed: 1892 kbps (236.5 KB/sec transfer rate)
Upload Speed: 121 kbps (15.1 KB/sec transfer rate)
Latency: 99 ms

and then normal again,

Download Speed: 4636 kbps (579.5 KB/sec transfer rate)
Upload Speed: 129 kbps (16.1 KB/sec transfer rate)
Latency: 105 ms

It part of that trend of peaks and lows of service.

Detruire

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#166870 24-Sep-2008 20:08

I haven't got anywhere with the 'help' desk. Ever.

rm *

ReganM

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#167495 27-Sep-2008 13:33

My friend rung them up about it and they told him to "restart his modem".... Cut the bull Slingshot....

daunjan

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#167504 27-Sep-2008 14:54

Yeap same over hear getting down to dialup speeds and alot of disconnections,..
Said on site pronlems due to Telecom Adsl 2+ upgrades, ovr week now and
still same....

Detruire

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#167518 27-Sep-2008 18:30

These issues are nothing to do with Telecom upgrades. They're caused by Slingshot shaping our connections.

rm *

TechnoGuy001

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#167543 27-Sep-2008 22:30

ReganM: My friend rung them up about it and they told him to "restart his modem".... Cut the bull Slingshot....

Well next time you ring up slingshot do it when your by your modem and then restart it while your talking to them, and then when you try the internet after the restart you can tell them it's still slow and see what they say then...?

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richms

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#167550 28-Sep-2008 05:35

Except it goes good for a few mins after you start the PPP connection, so it would "solve" it as far as a CSR on the phone is concerned, and IMO is trying to pass the blame to the cutomers gear which is why this is so bad.

Mind you tonight I torrented at over 300kBytes/sec so perhaps its sorted?

Richard rich.ms

Detruire

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#167575 28-Sep-2008 14:50

I'm still being capped at 256k for browsing.

rm *