Lightbox Vista help

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pauln

55 posts

Master Geek

#161855 21-Jan-2015 21:25

Hi guys, so with Spark offering free Lightbox for 12 months for all home Broadband customers I decided to give it a go. Signed up and was all good however my PC could not play any shows whereas my daughter's laptop was fine. So the PC is running Vista (daughter's laptop Windows 7) and it turns out that Vista is not compatible with Silverlight 5.x which is required for Lightbox. So just wondering if any of the smart GZers out there have come across a workaround for running Lightbox on a Vista machine?

Many thanks

Paul

nathan

5695 posts

Uber Geek
Inactive user

#1219489 21-Jan-2015 21:34

do you have Vista SP2 installed

If I'm reading this correctly under System Requirements
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Silverlight works on Vista SP2

pauln

55 posts

Master Geek

#1219519 21-Jan-2015 22:03

Hi Nathan, thanks for the reply. This is a touch embarrassing, I'd been to that page and would have sworn Vista wasn't mentioned as compatible. Anyway installing SP2 now and will let you know, thanks again, cheers, Paul

pauln

55 posts

Master Geek

#1219587 21-Jan-2015 23:15

Upgraded to Vista SP2, killed the Silverlight 4.x version and installed 5.x but still just get a black screen with a loading video message. I've sent a query via the help page so we'll see how we go

eXDee

4032 posts

Uber Geek

Trusted

#1219603 21-Jan-2015 23:52

I almost want to hunt out an old spare license (if i had one) for Windows 7 somewhere just out of pity of you still being on vista!

pauln

55 posts

Master Geek

#1219616 22-Jan-2015 00:20

Ok more embarrassment, I do have an upgrade license that is stored away in a safe place, so safe......