Stealth price increase?

Forums › Sky, Neon, Lightbox › Stealth price increase?

bitserf

101 posts

Master Geek

#62272 2-Jun-2010 23:01

I basically dropped most of the things I wasn't using last month, monthly fee went from $130 to $110.

Get this month's bill and its back to $122.

:(

10% is a pretty hefty increase, anyone else notice this?

Niel

3267 posts

Uber Geek

Trusted

#337637 3-Jun-2010 06:05

I have not received my bill yet, but last month I've paid exactly the same as what is advertised on their web site today. I've got only Basic without the magazine though.

You can never have enough Volvos!

kingjj

1728 posts

Uber Geek

ID Verified

Trusted

#337653 3-Jun-2010 08:43

What did the bill say in regards to any price increases? There was a small price increase several months ago but otherwise there should not have been an increase on that scale. Perhaps the bill covers a period longer than 30 days? Or it covers part months for some services that were changed. If you chopped and changed your services this well may be the case. Have you looked at the itemised bill and the dates attached to it?

Kyanar

4089 posts

Uber Geek

ID Verified

Trusted

#337730 3-Jun-2010 12:04

They've increased the price on several packages as well as the Skywatch magazine as of 1st June. This is in addition to that small price increase a couple of months back.

Near as I can tell, the only place they mentioned it is the Sky TV website, and even then only if you logged in and went to the "Upgrade Subscription" page.

jen1001

256 posts

Ultimate Geek

ID Verified

#337852 3-Jun-2010 14:53

I have the Basic package only and the bill's gone up by around 50 cents.

bitserf

101 posts

Master Geek

#337965 3-Jun-2010 18:17

I haven't changed anything since I removed the packages I wasn't using.

There's nothing on my bill about an increase.

Just...11 bucks more please!

bitserf

101 posts

Master Geek

#337994 3-Jun-2010 19:13

False alarm!

There was a small increase on June 1 but apparently I got refunded the remaining time of the packages I cancelled last month, so I was in credit :)

Have a hard time telling that from the website though, it doesn't display an itemized bill or a history of older bills.

Kyanar

4089 posts

Uber Geek

ID Verified

Trusted

#338014 3-Jun-2010 19:55

It displays a history, but only if your account is in debit. It insists I haven't paid them since 2009!

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

login

171 posts

Master Geek

#338023 3-Jun-2010 20:02

I got a letter from Sky dated 14 May 2010 stating that my subscription goes up from 1 June by 46 cents per week (duh! - I pay monthly you dorks). No doubt that is exclusive of GST - they don't say so though. I subscribe to the basic package plus movies, sport and HD.