Lightbox launches on PlayStation 4

Forums › Sky, Neon, Lightbox › Lightbox launches on PlayStation 4

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628 posts

Ultimate Geek

Trusted

#1199977 18-Dec-2014 14:27

Lightbox:

Is your firmware up to date on the console? Anything at all you can think off?

I can't think of anything that would cause this as I don't have issues with any other app. Could it be something at your end?

ISP: Vodafone (I'm on ex-TCL network ADSL)
DNS: 203.109.191.1 (Primary)
203.118.191.1 (Alternative)

VPN: None
Router: Fritzbox 7390
PSN Account: NZ Account
PS4 software version: 2.03 (up to date)
Lightbox version: 1.00

mouarg

58 posts

Master Geek

#1200032 18-Dec-2014 15:51

solaybro:
Lightbox:

Is your firmware up to date on the console? Anything at all you can think off?

I can't think of anything that would cause this as I don't have issues with any other app. Could it be something at your end?

ISP: Vodafone (I'm on ex-TCL network ADSL)
DNS: 203.109.191.1 (Primary)
203.118.191.1 (Alternative)

VPN: None
Router: Fritzbox 7390
PSN Account: NZ Account
PS4 software version: 2.03 (up to date)
Lightbox version: 1.00

Try 203.97.78.43 & 203.97.78.44 as the DNS

solaybro

628 posts

Ultimate Geek

Trusted

#1200041 18-Dec-2014 16:20

mouarg:
solaybro:
Lightbox:

Is your firmware up to date on the console? Anything at all you can think off?

I can't think of anything that would cause this as I don't have issues with any other app. Could it be something at your end?

ISP: Vodafone (I'm on ex-TCL network ADSL)
DNS: 203.109.191.1 (Primary)
203.118.191.1 (Alternative)

VPN: None
Router: Fritzbox 7390
PSN Account: NZ Account
PS4 software version: 2.03 (up to date)
Lightbox version: 1.00

Try 203.97.78.43 & 203.97.78.44 as the DNS

I couldn't even get an internet connection with that DNS.

Lazarui

136 posts

Master Geek

#1200092 18-Dec-2014 17:52

solaybro:
mouarg:
solaybro:
Lightbox:

Is your firmware up to date on the console? Anything at all you can think off?

I can't think of anything that would cause this as I don't have issues with any other app. Could it be something at your end?

ISP: Vodafone (I'm on ex-TCL network ADSL)
DNS: 203.109.191.1 (Primary)
203.118.191.1 (Alternative)

VPN: None
Router: Fritzbox 7390
PSN Account: NZ Account
PS4 software version: 2.03 (up to date)
Lightbox version: 1.00

Try 203.97.78.43 & 203.97.78.44 as the DNS

I couldn't even get an internet connection with that DNS.

Try Google DNS 8.8.8.8 / 8.8.4.4 see if that changes anything?

Does anyone know if TCL/Voda use any Transparent Proxies or anything that could effect it?

solaybro

628 posts

Ultimate Geek

Trusted

#1200096 18-Dec-2014 17:57

Lazarui:

Try Google DNS 8.8.8.8 / 8.8.4.4 see if that changes anything?

That didn't work.

Bobdn

222 posts

Master Geek

#1200191 18-Dec-2014 21:31

Best Christmas present ever - thanks Lightbox.

Edit: looks great, works smoothly, The PS4 with it's massive 8gbs of ram makes mince meat of HD streaming video. I'm on Spark VDSL.

networkn

Networkn
32354 posts

Uber Geek

ID Verified

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Lifetime subscriber

#1200231 18-Dec-2014 22:18

KiwiNZ: Just thought of what I want for Christmas

A better gaming console? :) By better I OBVIOUSLY mean Sony made :)

Quic Broadband

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baileym1

100 posts

Master Geek

ID Verified

#1200314 19-Dec-2014 08:44

Hi - will there also be a Sony Smart TV app as part of the deal with Sony?

Lightbox

301 posts

Ultimate Geek

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Lightbox

#1200316 19-Dec-2014 08:47

solaybro:
Lazarui:

Try Google DNS 8.8.8.8 / 8.8.4.4 see if that changes anything?

That didn't work.

Really weird. Not something we've heard about otherwise.

I assume you tried to delete and reinstall the app? A reset to factory default might be another thing to try (I realise that's a pain). We've thrown it at the developer and requested some feedback on it.

Lightbox - we are online TV.

Lightbox

301 posts

Ultimate Geek

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Lightbox

#1200317 19-Dec-2014 08:52

baileym1: Hi - will there also be a Sony Smart TV app as part of the deal with Sony?

Nothing to announce now around Sony SmartTV. However, we'll add more platforms in the new year and we're only getting started here.

I suspect we'll have some good news for Playstation 3 owners today, though.

Lightbox - we are online TV.

dclegg

2806 posts

Uber Geek

Trusted

#1200320 19-Dec-2014 08:55

Not overly helpful for solaybro, but it was pretty much seamless for us last night. Picture quality was excellent, and more importantly I didn't have to monopolize my wife's iPad while we watched. :-)

We did have an initial app crash (due to overzealously trying to hide the controls, I think), but after that it was pretty much smooth sailing. Had a few pauses to buffer content, but thats not unusual for our setup, which is currently constrained to using WiFi.

baileym1

100 posts

Master Geek

ID Verified

#1200340 19-Dec-2014 09:09

Lightbox:
baileym1: Hi - will there also be a Sony Smart TV app as part of the deal with Sony?

Nothing to announce now around Sony SmartTV. However, we'll add more platforms in the new year and we're only getting started here.

I suspect we'll have some good news for Playstation 3 owners today, though.

Oh I hope this is true - look forward to hearing more later today

solaybro

628 posts

Ultimate Geek

Trusted

#1200391 19-Dec-2014 09:56

Lightbox:

Really weird. Not something we've heard about otherwise.

I assume you tried to delete and reinstall the app? A reset to factory default might be another thing to try (I realise that's a pain). We've thrown it at the developer and requested some feedback on it.

I have tried reinstalling it and it did nothing. There is no way I can reset my PS4, it would take me a long time to redownload everything since I have roughly 75GB of downloadable stuff.

fahrenheit

757 posts

Ultimate Geek

#1200405 19-Dec-2014 10:07

Anyone running this with HDCP disabled? My AVR has problems with my PS4 if HDCP is enabled.

Lightbox

301 posts

Ultimate Geek

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Lightbox

#1200427 19-Dec-2014 10:20

solaybro:
Lightbox:

Really weird. Not something we've heard about otherwise.

I assume you tried to delete and reinstall the app? A reset to factory default might be another thing to try (I realise that's a pain). We've thrown it at the developer and requested some feedback on it.

I have tried reinstalling it and it did nothing. There is no way I can reset my PS4, it would take me a long time to redownload everything since I have roughly 75GB of downloadable stuff.

Yeah, perfectly understandable. I also honestly doubt it would fix it.

Something is making the server unreachable to you, which is making the maintenance screen appear. Are you completely sure that nothing blocks a particular type of traffic or anything else out of the ordinary?

Lightbox - we are online TV.

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