'Hmm The video cannot be played at this time. Please try again later." Spark

Forums › Sky, Neon, Lightbox › 'Hmm The video cannot be played at this time. Please try again later." Spark

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Junta

270 posts

Ultimate Geek

Trusted

#2093011 19-Sep-2018 09:38

Is the browser up to date? Sounds obvious but can you check?

sfwd

9 posts

Wannabe Geek

#2093571 20-Sep-2018 07:26

Yes checked that early on. No option to update.

It's a bummer it's not supported - my TV runs off this box. Funny how the message saying the player isn't supported was there when it was working and disappeared when it stopped working.

Killerkiwi2005

374 posts

Ultimate Geek

Trusted

#2093618 20-Sep-2018 09:22

sfwd: Yes checked that early on. No option to update.

It's a bummer it's not supported - my TV runs off this box. Funny how the message saying the player isn't supported was there when it was working and disappeared when it stopped working.

I've got a NUC running ubuntu 18.04 lightbox, netflix, tvnz all work with Firefox and Chrome, I do remember if you don't install the Sound Codecs on install you can get an error like that with no visible reason, took me a while to figure that out

sudo apt update && sudo apt install ubuntu-restricted-extras

sfwd

9 posts

Wannabe Geek

#2095839 24-Sep-2018 22:19

Fixed! I tried those commands - didn't appear to be entirely successful, but what it DID do is force my Chrome browser to to for an update (I'd looked at that, but there was no option showing). And that sorted it. Yay. Now I can chill and finish Preacher! Thanks 😀

Junta

270 posts

Ultimate Geek

Trusted

#2095842 24-Sep-2018 22:30

So I wasn't off the mark, asking about browser updates?!

sfwd

9 posts

Wannabe Geek

#2095857 24-Sep-2018 23:31

Nope - you were on the money, thanks, but yeah, some other strong somewhere was preventing Chrome from checking for updates.

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