SKY launches FAN PASS 2.0 with new content, pricing plans and improved technology

Forums › Sky, Neon, Lightbox › SKY launches FAN PASS 2.0 with new content, pricing plans and improved technology

1 | ... | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57

58 posts

Master Geek

#1656494 23-Oct-2016 09:37

Hi to the Apple TV users.

I'll make sure we look into the graphics on screen issue this week to make sure it is properly fixed for everyone.
Apologies to anyone that it still appeared for.

Cheers
Alex

pugsy33

63 posts

Master Geek

#1656498 23-Oct-2016 09:42

Hi Alex. It was ok in the end. Quality got alot better. I just airplayed from ipad until half time.

Then deleted fan pass Atv4 app. Reinstalled app again and second half ran like a dream.

The banner disappeared after re launching the app.

Pugsy

Finch

2851 posts

Uber Geek

#1661744 31-Oct-2016 21:37

Any word on when Fanpass is going to support Android Nougat? I'm without a laptop for now and want to watch something on the weekend, but my Nexus 6P is now running Nougat, which causes the app to crash everytime.

SeymourScagnetti

58 posts

Master Geek

#1662109 1-Nov-2016 16:02

Finch: Any word on when Fanpass is going to support Android Nougat? I'm without a laptop for now and want to watch something on the weekend, but my Nexus 6P is now running Nougat, which causes the app to crash everytime.

Hey Finch,

Just spoke to the dev team. We have a build in test right now. Hopefully with a release date next week.
Sorry if this isn't soon enough for you.

Cheers
Alex

Finch

2851 posts

Uber Geek

#1664971 7-Nov-2016 13:06

Got the FanPass update, worked fine.

nickt

90 posts

Master Geek

#1669977 13-Nov-2016 11:58

Spotted a website bug with PlayBack (the 24 hour catchup feature on PC/Mac). When you're looking through the schedule, it only shows the play icon on the channel selected.

eg if you've gone to View Full Schedule then Sky Sport 1 starts playing; then you choose Sky Sport 4 in the Schedule, and there is the i icon for the summary, but not the play triangle for playback. After you start playing Sport 4 the play icon appears in the schedule.

SeymourScagnetti

58 posts

Master Geek

#1670025 13-Nov-2016 13:54

nickt:
Spotted a website bug with PlayBack (the 24 hour catchup feature on PC/Mac). When you're looking through the schedule, it only shows the play icon on the channel selected.

eg if you've gone to View Full Schedule then Sky Sport 1 starts playing; then you choose Sky Sport 4 in the Schedule, and there is the i icon for the summary, but not the play triangle for playback. After you start playing Sport 4 the play icon appears in the schedule.

Thanks for letting us know nickt - unfortunately we're already aware of this lest than optimal experience and have got some work in the pipeline to make it more intuitive.

Untimately we want to get to a much tighter and more user friendly integration between the player and schedule components and also to roll this out over more devices.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

nickt

90 posts

Master Geek

#1715962 6-Feb-2017 09:17

Glad to hear there are improvements coming.

What's the policy around highlights when you don't have a current pass ? Previously it was very generous, allowing access to all available highlights, but now it seems to just be the Sky Sports Headlines.

MileHighKiwi

782 posts

Ultimate Geek

ID Verified

Lifetime subscriber

#1722763 19-Feb-2017 18:33

Does Sky have any plans to add additional channels, like ESPN, pop ups and Bein? and is there a PS4 app coming?

SeymourScagnetti

58 posts

Master Geek

#1722779 19-Feb-2017 19:38

Hi Mile High Kiwi,

We're planning to introduce a pop up channel option this year to give Fan Pass viewers content from the Sky Sport Pop Up channels - at this stage this unfortunately will not include BEIN or ESPN for contractual reasons.

As for PS4 I'm pleased to let you know that this is currently being tested by our team right now. I'm hopeful we'll be able to release this in the next couple of months.

Cheers
FAN PASS

Jaxson

8041 posts

Uber Geek

Trusted

#1722818 19-Feb-2017 21:45

Any chance of F1 access this year via fan pass, and an Xbox One app?

Yabanize

2350 posts

Uber Geek

#1722823 19-Feb-2017 21:59

It's still too expensive. Find a way to make it cheaper and more people will sign up

Jaxson

8041 posts

Uber Geek

Trusted

#1722864 20-Feb-2017 08:33

Yabanize:

It's still too expensive. Find a way to make it cheaper and more people will sign up

Yep, it really is fatally flawed, in that if it's too cheap it will gouge into Sky's core business cash cow of the satellite service.

I want HD sport, but presently the only way to get this is via a full Sky sub, which at full price is around $95 per month, by the time you get a base deal, add sport, add an HD ticket and add a MySky recorder so you can actually display the HD.

Cheaper on a deal for sure, but I'm certainly looking elsewhere for this coverage.

Given users have to supply the internet data to view fanpass themselves, paid for separately, when you add it all up, fanpass is too expensive to really appeal.

Which is silly really, as the future is via internet delivery rather than satellite, and fanpass has been proven to be a pretty reliable delivery method.

trig42

5809 posts

Uber Geek

ID Verified

#1722868 20-Feb-2017 08:51

I don't think it is too expensive. Of course, I'd love it to be cheaper. I think the Fan Pass prices (for a month) are probably about what it is worth.

I think Sky Sport is too cheap. IMO, Sky should reduce the price of Basic, and increase the price of the sport package (say $25/month for basic, $50/month to add sport). At the moment, basic users are subsidising sport users. That is why I cancelled Sky, and now just get a day/week pass a couple of times a year when I'm not watching at a friends/at the pub.

old3eyes

9119 posts

Uber Geek

Subscriber

#1722969 20-Feb-2017 11:24

Jaxson:

Yabanize:

It's still too expensive. Find a way to make it cheaper and more people will sign up

Yep, it really is fatally flawed, in that if it's too cheap it will gouge into Sky's core business cash cow of the satellite service.

I want HD sport, but presently the only way to get this is via a full Sky sub, which at full price is around $95 per month, by the time you get a base deal, add sport, add an HD ticket and add a MySky recorder so you can actually display the HD.

Cheaper on a deal for sure, but I'm certainly looking elsewhere for this coverage.

Given users have to supply the internet data to view fanpass themselves, paid for separately, when you add it all up, fanpass is too expensive to really appeal.

Which is silly really, as the future is via internet delivery rather than satellite, and fanpass has been proven to be a pretty reliable delivery method.

You don't need the My Sky recorder function for HD.. My M-in-law has the new box with HD enabled but the record function disabled.. Save $15 / month..

Regards,

Old3eyes

1 | ... | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57