freitasm:alvin: telecom should have done an extensive training on their staff regarding tivo before the launch.. I went to a telecom store and played with tivo, I tried to ask some questions and most of the replies i got was "I don't know because tivo was just launched today.."
quite frustrating...
While frustrating, remember most of these stores are actually third party - not Telecom employees...
nevertheless, they are still point of sale and considered as salesmen.. a fair bit of knowledge of the products they are selling is always expected of them
Paulthagerous:alvin: telecom should have done an extensive training on their staff regarding tivo before the launch.. I went to a telecom store and played with tivo, I tried to ask some questions and most of the replies i got was "I don't know because tivo was just launched today.."
quite frustrating...
Try asking me, I have had training, but I don't know if it is 'extensive' enough to keep up with the sort of questions that often come up on Geekzone. Not everyone who walks into a store is a super geek :)
most of my questions were out of curiousity as it was my first time playing with tivo and no manual available.. i forgot most of them. one question i asked was why was the resolution appearing in the display is 576p (or was it 576i?) for all the channels.. is this the resolution of the lcd tv?
thanks