Hi there. Has anyone had any experience working on these?
We have a 6 year old one which handles all the water from a small flat (sink, shower, basin, toilet, washing machine etc) so it gets fairly heavy use. It's been pretty good to date, but recently started making a nasty screeching noise most times when it ran. My initial thoughts were bearings ... but it turns out that the problem is that the small steel blade has started spinning independently of the pump shaft.
The blade is supposed to be tightly screwed into the bottom of the shaft with some small clearances, but the washer/spacer that was between the screw and the blade has disintegrated, giving about 1mm free space for the blade to rattle uselessly instead of doing its job.
Hopefully Wallace Pumps can supply replacement parts. The 'Service Agents' in the area were not really keen to fix anything and only seemed willing to swap the whole unit for a new one at a cost of about $2.5K. Yikes.