wsnz:Our Panasonic developed an interesting fault. Without out any discernible pattern, when turned on the heat pump immediately runs normally, but pressing the temperature buttons (up or down) results in the unit shutting down.
Will try to get the board replaced.
Try resetting the remote first. As heatpump remotes save state internally with what the heatpump is doing. Also try buying a universal heatpump remote and see if it has the same problem.
Put new batteries in the remote if you haven't already tried that.

