Netflix on Sony BDP-S480

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Ronin

10 posts

Wannabe Geek

#154310 23-Oct-2014 21:20

Greetings! Firstly, I must apologize that this question is a bit of repetition on a theme here :) but I have waded through lots and lots of threads and can't quite find the info that I need. I have a Sony BDP-S480 and I would like to get netflix coming up on it. It is a model that will work with NF US, even if it is not at 1080p I can live with that for now :) Hulu and netflix are already up and running on other devices around the house. Any help would be greatly appreciated, thank you for your time.

EDITED: I think the main thing I need to know is if I need to do some kind of factory reset on it, or upgrade the firmware, now that it is on a "ÜS" connection. (tried a network update, but of course its already up to date)

Helene

tchart

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#1161014 23-Oct-2014 21:39

Hope you find out. Ive got the BDP-S390 and I've never been able to get it to pick up Netflix (Im on Orcon)

There is some info on this thread;

http://www.geekzone.co.nz/forums.asp?forumid=151&topicid=152340&page_no=3

Ronin

10 posts

Wannabe Geek

#1161036 23-Oct-2014 22:14

Thank you.

This is the closest I have come to an answer, but couldn't get it to work. (grrrrr) Maybe it may help you?

http://support.unblock-us.com/customer/portal/questions/212881-netflix-not-working-on-sony-bdp-s48-bluray-player

Earbanean

945 posts

Ultimate Geek

#1161157 24-Oct-2014 09:04

We have set up Netflix, Amazon Instant etc on both those players. The trick is you have to register your blu-ray on a Sony website first.

First step is to set up geo-unblocking using Unblock-US, dns4Me, Unotelly etc. I assume you already have this done.

Second step is to enable the internet content. I can't remember exact steps, but you click Home (blue) button, then under Video menu slect "Internet Content". If this is first time it gives you a registration code. Then on your computer go to sonyentertainmentnetwork.com and if your first time, create a new account. Register your blu-ray player and enter the registration code.

I think you then just restart the blu-ray, click on Internet Content and it will populate all the services, like Netflix.

Ronin

10 posts

Wannabe Geek

#1161329 24-Oct-2014 12:45

Thanks! It shall be my project this evening....

I only just attached the player to a Sony account yesterday as I really object to the idea of it ;)

Ronin

10 posts

Wannabe Geek

#1161496 24-Oct-2014 16:13

I have tried resetting to factory default settings. Initialize personal information. And activate and deactivate the device on the sonywebsite.

No luck. I still haven't managed to get netflix to come up in the menu, it is still all the dreadful nz items.

Earbanean

945 posts

Ultimate Geek

#1161510 24-Oct-2014 16:28

What geo-unblocking are you using? With Unblock-US, you just need to be set up for USA. But with dns4me you have to select Sony devices as one of the services to unblock. Not sure about Unotelly.

steve98

1395 posts

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#1161644 24-Oct-2014 18:38

Earbanean: We have set up Netflix, Amazon Instant etc on both those players. The trick is you have to register your blu-ray on a Sony website first.

First step is to set up geo-unblocking using Unblock-US, dns4Me, Unotelly etc. I assume you already have this done.

Second step is to enable the internet content. I can't remember exact steps, but you click Home (blue) button, then under Video menu slect "Internet Content". If this is first time it gives you a registration code. Then on your computer go to sonyentertainmentnetwork.com and if your first time, create a new account. Register your blu-ray player and enter the registration code.

I think you then just restart the blu-ray, click on Internet Content and it will populate all the services, like Netflix.

I can also vouch that these instructions are correct and worked for me on a BDP-S390.

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Ronin

10 posts

Wannabe Geek

#1161696 24-Oct-2014 19:42

The ISP I am with slingshot, so I shouldn't need to be using a VPN. Netflix is running fine on the laptop.

I will go through the steps again start to finish.

Thank you for trying to help! I will report back.

Ronin

10 posts

Wannabe Geek

#1161698 24-Oct-2014 19:46

Aaaaah. OK. So I have followed through with those steps (started by deactivating on sony, and resetting the BP so it is fresh)

Went into sony, activated the device. That went fine.

Went into the play, to video, (there are not internet options under video at this point) then I enabled the internet options.

Then as you say it populates the list. This is where I come unstuck, it brings up a whole bunch of items including quickflix, but no netflix.

Ronin

10 posts

Wannabe Geek

#1161706 24-Oct-2014 19:53

A-HA!!!! I think I have found the problem. On my Sony account under the device, it says "this device is unable to access premium services as it has been activated on another account." Which is completely ridiculous as the only account it has ever been on is mine! I think a call to Sony to sort it out may be required.

tchart

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#1161737 24-Oct-2014 20:42

You can unregister the device from your account. I did this with my nz account. I then tried to use a USA based Sony account but never got it to work.

I wonder if snap/orcon need to do something on their side?

tchart

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#1161741 24-Oct-2014 20:47

Are there specific dns settings required for the Sony services?

Ronin

10 posts

Wannabe Geek

#1161756 24-Oct-2014 21:22

I have unregistered and re-registered it on my same account during the steps I have been following to get it to work.

It would be such a waste if I end up having to replace it because I am too daft to make it work!

Earbanean

945 posts

Ultimate Geek

#1161769 24-Oct-2014 22:03

I'm gonna guess that this is becaus Slingshot is only changing DNS settings for Netflix and one or two other popular services, but not all other services.

You could give dns4me a try - while still using Slingshot as your ISP. It's currently free at the mo (becaues still in Beta). There's a biggish thread on it here also under 'Online Streaming Services'. You may find that thread a bit confusing though as it goes into some of the more complicated (but valuable) features. However to cut a long story short, when you set up an account you chose which services you want unbloceked. e.g. Netflix. One of the options for that is Sony devices. I think that will probaly do what you need.