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Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.
Thanks for your email and we’re sorry to hear that you’ve had trouble on the new app!
First and foremost, are you still getting this “not connected” error? We’re aware of this issue, and we’ve been working to tidy it up.
We’ve also currently got our adds withdrawn from the service as we had an issue with one rogue ad in particular causing some problems, so we have removed all to triage the issue.
We should have that all fixed up soon too!
Currently, we can say we are investigating a number of different initiatives, some of which relate to quality and personalisation.
As for Chromecast, we can’t say when we will be able to support this currently.
We apologise for any inconvenience!
Kindest regards,
The TVNZ OnDemand team
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