Terrible Internet speeds

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MikeB4

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#2143353 11-Dec-2018 14:08

Rikkitic:

39°45'35.0_S 176°37'45.1_E

That address is so beyond the back of beyond I am surprises it can get above the speeds that were delivered by a 33k of 56k modems.

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#2143374 11-Dec-2018 14:38

MikeB4:
Rikkitic:

39°45'35.0_S 176°37'45.1_E

That address is so beyond the back of beyond I am surprises it can get above the speeds that were delivered by a 33k of 56k modems.

You don't have to be far rural for that to be true! I only live 20 kms from Invercargill but I can't even get RBI, yet alone ADSL. Luckily we've got a local provider of fixed line wireless.

Rikkitic

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#2143407 11-Dec-2018 14:45

MikeB4:

Rikkitic:

39°45'35.0_S 176°37'45.1_E

That address is so beyond the back of beyond I am surprises it can get above the speeds that were delivered by a 33k of 56k modems.

That's ridiculous. We are 20 km from the mast and have had consistent download speeds of 50 Mbps in the past, more recently 25-35 Mbps. That isn't the problem. The problem is that it sometimes goes to hell, presumably because the mast is overloaded and gets congested. Other than that our Internet is better than most urban fixed connections that are not fibre.

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#2143408 11-Dec-2018 14:45

RedactedRetracted:
MikeB4:

Rikkitic:

39°45'35.0_S 176°37'45.1_E

That address is so beyond the back of beyond I am surprises it can get above the speeds that were delivered by a 33k of 56k modems.

You don't have to be far rural for that to be true! I only live 20 kms from Invercargill but I can't even get RBI, yet alone ADSL. Luckily we've got a local provider of fixed line wireless.

Only 20km You are aware 20km is not just a hop skip and jump walk around the corner!

John

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#2143411 11-Dec-2018 14:53

Rikkitic:

MikeB4:

Rikkitic:

39°45'35.0_S 176°37'45.1_E

That address is so beyond the back of beyond I am surprises it can get above the speeds that were delivered by a 33k of 56k modems.

That's ridiculous. We are 20 km from the mast and have had consistent download speeds of 50 Mbps in the past, more recently 25-35 Mbps. That isn't the problem. The problem is that it sometimes goes to hell, presumably because the mast is overloaded and gets congested. Other than that our Internet is better than most urban fixed connections that are not fibre.

It's not ridiculous as more users come on board the speed is going to degrade and then the school / university holidays happen!

John

hio77

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#2143412 11-Dec-2018 14:54

Rikkitic:

That's ridiculous. We are 20 km from the mast and have had consistent download speeds of 50 Mbps in the past, more recently 25-35 Mbps. That isn't the problem. The problem is that it sometimes goes to hell, presumably because the mast is overloaded and gets congested. Other than that our Internet is better than most urban fixed connections that are not fibre.

Rough location..

I can't help from our side.

Just remember while a tower is capble of doing 100+KM, it's far more typical to be 20KM or sub particularly when you get to macrocells.

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MikeB4

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#2143433 11-Dec-2018 15:25

Rikkitic:

MikeB4:

Rikkitic:

39°45'35.0_S 176°37'45.1_E

That address is so beyond the back of beyond I am surprises it can get above the speeds that were delivered by a 33k of 56k modems.

That's ridiculous. We are 20 km from the mast and have had consistent download speeds of 50 Mbps in the past, more recently 25-35 Mbps. That isn't the problem. The problem is that it sometimes goes to hell, presumably because the mast is overloaded and gets congested. Other than that our Internet is better than most urban fixed connections that are not fibre.

Not rediculous you are in a Rural area with lots of Hills, Valleys, Trees, Overhead power, large iron impliment sheds, bodies of water, electric fences and so on..... The environment is viable as is the usage.

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Rikkitic

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#2143451 11-Dec-2018 15:57

MikeB4:

Not rediculous you are in a Rural area with lots of Hills, Valleys, Trees, Overhead power, large iron impliment sheds, bodies of water, electric fences and so on..... The environment is viable as is the usage.

Again, you are pontificating on something you have no knowledge of. We have near LOS all the way, no overhead power lines or large iron sheds in the vicinity, good signal with little interference. Since the gateway device was replaced and the firmware upgraded we have had no problems with signal strength or quality. Any issues have to do with overcrowding at the mast end. Our signal is now always steady four bars. Right now rsrq -7 db, rsrp - 103 dbm, rssi -77 dbm. These move around a little, but not much. Your comment that we should only have dial-up speeds is as ignorant as your comment that cars can't backfire. You don't know what you are talking about, not that that stops you.

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#2143474 11-Dec-2018 16:29

20km is at the limit of the cell I would say! They don't set them up to coverage massive distances

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#2143495 11-Dec-2018 16:47

Rikkitic:

MikeB4:

Not rediculous you are in a Rural area with lots of Hills, Valleys, Trees, Overhead power, large iron impliment sheds, bodies of water, electric fences and so on..... The environment is viable as is the usage.

Again, you are pontificating on something you have no knowledge of. We have near LOS all the way, no overhead power lines or large iron sheds in the vicinity, good signal with little interference. Since the gateway device was replaced and the firmware upgraded we have had no problems with signal strength or quality. Any issues have to do with overcrowding at the mast end. Our signal is now always steady four bars. Right now rsrq -7 db, rsrp - 103 dbm, rssi -77 dbm. These move around a little, but not much. Your comment that we should only have dial-up speeds is as ignorant as your comment that cars can't backfire. You don't know what you are talking about, not that that stops you.

The issue you will face is around cell breathing. With more clients connected to the same radio or panel as then you run into the issue that your traffic gets deprioritized as you are all using a shared medium.

What makes things even worse is if there are a number of clients there that are poorly configured such as those right on the edge of the coverage area and don't have a properly aligned antenna and that effectively nails your experience as the site is busy running cycles to a marginal connection.

You really need to speak with a tier 2/3 network engineer that can take a look at the site and see the other connections onto the site and see what is going on.

Since this is so hard to troubleshoot and diagnose you may struggle to find someone to fix it unless they are here on Geekzone and happy to help you.

Rikkitic

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#2143507 11-Dec-2018 17:21

Thank you very much for that information. It helps to clarify some things and that is always good, even if I can't do much with it. Not being a networking expert, it gets frustrating when I keep bumping up against things I don't really understand. I don't think my antenna is one of those causing problems because my stats are always pretty solid now. At the moment things are right on the edge of acceptable. If they don't get a lot worse, or it improves again over time, I will probably just live with it and hope for improvement in the future. My original post was mainly just asking if this was a wider issue at the moment or specific to my connection.

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NZFINEST

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#2143713 11-Dec-2018 23:48

2 questions I have and sorry I have not looked at your addrss but are you in the coverage area for rbi. Also have you logged a fault with your RSP. What do they have to say ?

hio77

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#2143719 11-Dec-2018 23:56

BarTender:

The issue you will face is around cell breathing. With more clients connected to the same radio or panel as then you run into the issue that your traffic gets deprioritized as you are all using a shared medium.

only thing is, it's not called cell breathing on LTE..

Prioritization is still there though, it just doesn't do the whole reduce here and increase here stuff.

VCBLB is really the closet and that applies to LTE-A, OP is using a b315 ;)

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cyril7

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#2143738 12-Dec-2018 06:37

You could try going with a local Wisp, give @raytaylor a shout, he may have something that reaches out your way.

http://taylorbroadband.co.nz

Cyril

Bluntj

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#2143807 12-Dec-2018 08:46

Rikkitic:

Thank you very much for that information. It helps to clarify some things and that is always good, even if I can't do much with it. Not being a networking expert, it gets frustrating when I keep bumping up against things I don't really understand. I don't think my antenna is one of those causing problems because my stats are always pretty solid now. At the moment things are right on the edge of acceptable. If they don't get a lot worse, or it improves again over time, I will probably just live with it and hope for improvement in the future. My original post was mainly just asking if this was a wider issue at the moment or specific to my connection.

Acceptable internet seems so important to you. Have you thought of moving?

The first thing I do before moving house is look at internet capability of possible new properties.

The other thing that seems to be happening a lot is communities are banding together to lobby to get better internet access and in same cases paying for the access to be provided. Doesnt Shane Jones roam through the rural heartland with bags of cash to offer trees and better broadband? Your neighbours are probably pissed at this as well.

But do talk with someone meaningful in your ISP first.

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