Help - Chromecast not working

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Rikkitic

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#2224526 25-Apr-2019 12:19

That is good to know. I guess. At least I'm not alone. What I don't get is that people keep saying I should use Google Home to set the Chromecast up, but all I get is crap about devices I don't have, like speakers. How am I supposed to use it to set up Chromecast?

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NzBeagle

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#2224600 25-Apr-2019 12:27

Rikkitic:

That is good to know. I guess. At least I'm not alone. What I don't get is that people keep saying I should use Google Home to set the Chromecast up, but all I get is crap about devices I don't have, like speakers. How am I supposed to use it to set up Chromecast?

Google Home, in my use case, provides a view of all castable devices in the network, only one of which is a 'cast-enabled' device, all others are Google Home speakers or Chromecast dongles. I suspect checking in here should confirm it's suitability as a cast device in it's current configuration. I use it for configuring / changing my Chromecasts and Home Speakers, but have not used it for the cast-enabled TV. Perhaps checking these devices on the app in your case may (or not) reveal what is going on behind the scenes?

BlakJak

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#2224678 25-Apr-2019 12:45

I have only a Chromecast to use with it, named Living Room TV. I see it once it's been added:

No signature to see here, move along...

Rikkitic

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#2224762 25-Apr-2019 13:11

Did anyone ever see that Southpark episode where the Internet went down and Stan fixed it by rebooting it?

Nvidia support gave me some suggestions, including resetting the Chromecast built-in app. I had looked at it before but was afraid to disable it without knowing more about it. Anyway, I followed their instructions and Chromecast was working again when I restarted.

I still don't understand anything about the Google Home stuff, but it is possible my Chromecast would now appear on it. Anyway, as long as it is working I have no wish to pursue this any further. Thanks everyone for the suggestions. They are always appreciated whether they solve the issue or not.

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VicMcDonald

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#2234165 9-May-2019 22:39

What instructions did Nvidia give you?

The Chromecast on my Shield has stopped working. Devices can see it but when you cast to it nothing happens.

Rikkitic

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#2234172 10-May-2019 00:05

You have to reset the app. Clear the cache and settings, disable, re-enable. After that it should work.

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Rikkitic

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#2234173 10-May-2019 00:15

This is from the email they sent me:

Also, please try the following steps to troubleshoot the issue:

--> Go to settings --> Apps --> Chromecast built-in --> Clear cache, clear data, Force stop, Disable and then Enable --> Restart the SHIELD TV --> Test the functionality.

It is important to restart the Shield. Otherwise the changes won't take effect.

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