Is Netflix too much traffic for your ISP?

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#1298174 5-May-2015 10:53

roobarb:
garvani: Performed a few speedtests and i was averaging 9-10mbps, general browsing was noticeably slower as a result.

Can I suggest people use standard units otherwise any metrics are completely meaningless. This claims you are getting one bit every hundred seconds.

M = mega
k = kilo
m = milli

B means bytes, normally used when referring to computer storage
b means bits, normally used when referring to serial communications

So an exchange of b for B is around an order of magnitude difference, and m for M is nine orders of magnitude difference.

Thanks for your great input, almost as bad as the grammar police.

roobarb

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#1298198 5-May-2015 11:02

garvani: Thanks for your great input, almost as bad as the grammar police.

My eyes glaze over when I see "I am getting 2.8 PZG when before I was getting 5.9 CGZ, but I was promised 4.5 HYZ and tested with something completely different and saw 7.4 JKM, and my brother gets 3.8 LJQ".

DonGould

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#1298270 5-May-2015 11:48

garvani: Thanks for your great input, almost as bad as the grammar police.

I have to agree. It's just silly. We all get the general idea from the discussion.

What we're seeing is just more and more users reporting that their performance had dropped recently.

At the same time we've seen responses from providers saying they know and they're busy addressing capacity issues.

What I'd like to know is what impact this has all had on sky and the fta ratings?

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#1298282 5-May-2015 12:02

there have been a number of threads where people have complained about percieved speed issues, out to find out they have been miss reading the units involved.

it just makes life so much easier if its all in one standard unit

i normally use the unit that ISP's measure bandwidth in, which is generally Mbps

50n0f508

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#1299859 7-May-2015 14:02

Just in case any of you haven't seen this from another similar forum:

r2b2:
Kodiack: YouTube performance is okay for now (knock on wood), but the connection's definitely suffering on downstream.

On the subject of YouTube and performance I came across this link the other day: https://www.google.com/get/videoqualityreport/ which, for a Vodafone connection, states that Vodafone is a HD Verified network and so we should expect no issues when watching HD videos.

Does also have a pretty graph that one could read as an indicator of when connections start suffering as you see the non-HD traffic increase between 19:00 and 21:00...

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#1299941 7-May-2015 15:22

garvani:
roobarb: Can I suggest people use standard units otherwise any metrics are completely meaningless. ...

M = mega
k = kilo
m = milli

B means bytes, normally used when referring to computer storage
b means bits, normally used when referring to serial communications

So an exchange of b for B is around an order of magnitude difference, and m for M is nine orders of magnitude difference.

Thanks for your great input, almost as bad as the grammar police.

This is not about grammar, it is about speaking the same (technical) language - much more important.

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garvani

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#1299967 7-May-2015 15:59

Sideface:

This is not about grammar, it is about speaking the same (technical) language - much more important.

For the most part in a conversation like this im fairly certain that we will still understand what someone means if heaven forbid they don't capitalise an M. Make another topic if you wan't to discuss that further, this thread continues to get derailed more and more.

Once again netflix was appalling last night, have come to the point where i have to set the bitrate manually to 1750 and hope for the best. It was running perfect for me up until this week, i guess slingshot had to take a dive at some point.

DonGould

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#1300529 8-May-2015 10:54

garvani: Once again netflix was appalling last night, have come to the point where i have to set the bitrate manually to 1750 and hope for the best. It was running perfect for me up until this week, i guess slingshot had to take a dive at some point.

Have you lodged a support ticket with your provider?

Have you expressed if you're planing on staying with Netflix after the first free month?

What have you done to make sure your friends and family are all set up to use IPTV?

In my case I have not seen a drop in service performance from my ISP. Perhaps it's worth paying that bit extra after all?

I am going to keep Netflix after the free month.

My family got me into it and I'm now getting others into it as well.

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#1300531 8-May-2015 11:00

Ive had netflix for approximately 15 months. At first with snap adsl2 and unblock.us, and then with slingshot fibre and global mode.

I havn't lodged a ticket yet, im in the monitoring stage, im not one to send in a fault ticket the second something goes wrong as id rather try and diagnose it myself first.

I didn't get home until 11pm last night and decided to watch some daredevil before calling it a night, it played 5800 fine, go figure.

NonprayingMantis

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#1300533 8-May-2015 11:09

garvani: Ive had netflix for approximately 15 months. At first with snap adsl2 and unblock.us, and then with slingshot fibre and global mode.

I havn't lodged a ticket yet, im in the monitoring stage, im not one to send in a fault ticket the second something goes wrong as id rather try and diagnose it myself first.

I didn't get home until 11pm last night and decided to watch some daredevil before calling it a night, it played 5800 fine, go figure.

11pm is probably not at peak time (that would be about 4pm to 9pm) so wouldn't expect to see too much congestion then.

DonGould

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#1300549 8-May-2015 11:33

garvani: I havn't lodged a ticket yet, im in the monitoring stage, im not one to send in a fault ticket the second something goes wrong as id rather try and diagnose it myself first.

If your helpfulness actually helping?

Companies often only reaction on numbers. When they see a spike in the number of tickets managers start to look at why.

What I'm not seeing reported here is these providers giving feed back on what is being done.

Johnr and MF have expressed that VF are making some upgrades. Neil has expressed that the 'thing that lost the magic smoke last week' has been worked around.

But what noise are we hearing from other providers about their upgrades, if any?

Also who are the providers we're recommending? VF and Spark clearly have to much of the market. Who's got capacity that we should be pointed customers to?

For example, I noted a thread about performance in Riccarton on the cable network in areas where there is now UFB as well. Now clearly VF aren't going to market UFB to those customers, but what deals from other providers should be be talking up to get some load pushed from VF's saturated cable network to the new UFB network which does have capacity in spades?

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#1300581 8-May-2015 12:12

What?

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DonGould

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#1300640 8-May-2015 12:54

freitasm: What?

^^ what?

Who are you responding to?

What aren't you understanding?

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#1300644 8-May-2015 12:56

freitasm: What?

BigPipeNZ

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#1300645 8-May-2015 12:57

DonGould:
garvani: I havn't lodged a ticket yet, im in the monitoring stage, im not one to send in a fault ticket the second something goes wrong as id rather try and diagnose it myself first.

If your helpfulness actually helping?

Companies often only reaction on numbers. When they see a spike in the number of tickets managers start to look at why.

What I'm not seeing reported here is these providers giving feed back on what is being done.

Johnr and MF have expressed that VF are making some upgrades. Neil has expressed that the 'thing that lost the magic smoke last week' has been worked around.

But what noise are we hearing from other providers about their upgrades, if any?

Also who are the providers we're recommending? VF and Spark clearly have to much of the market. Who's got capacity that we should be pointed customers to?

For example, I noted a thread about performance in Riccarton on the cable network in areas where there is now UFB as well. Now clearly VF aren't going to market UFB to those customers, but what deals from other providers should be be talking up to get some load pushed from VF's saturated cable network to the new UFB network which does have capacity in spades?

well the Truenet report shows that Bigpipe (us) and Orcon both maintained good peak time speeds at 98%.

In fact Bigpipe have never dropped below 95% in the time Truenet have been reporting our results.

so you could start there.

(we also now have UFB available in Wellington - so could be an option for some existing VF cable customers)

Interestingly Netflix actually makes up quite a small proportion of our traffic. Youtube is waaaaaay bigger.

bigpipe.co.nz
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https://twitter.com/BigPipeNZ

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