Price of replacement keys found to be unjustified.

Forums › Transport (cars, bikes and boats) › Price of replacement keys found to be unjustified.

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#1736836 15-Mar-2017 12:58

alliao:

If we have less dealerships, less garages, less parts distribution warehouses, surely the efficiency would drive down the cost.

I doubt that it would drive down the price though.

PolicyGuy

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#1736855 15-Mar-2017 13:30

Decades ago, I worked for a motorcycle distributor.

The margin from landed cost (i.e. what we paid to get it into a warehouse in Auckland, all taxes & fees paid) to retail was over four times - so a part that cost us $1.00 had a Recommended Retail Price of over $4.00.

Dealers would buy from us at retail minus 25% (giving them a margin of 33%), or retail minus 40% (dealer margin 66%), or even retail minus 50% (dealer margin 100%) for a monthly 'stock order' of certain types of parts. I expect the car distributors today have similar deals with their dealers. These are big mark-ups for very little commercial risk.

Batman

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#1737855 15-Mar-2017 13:54

alliao:

Toyota's reply actually gave me a chuckle or two being a bit too honest...

Was it Toyota NZ or the individual dealer? I'm pretty annoyed at a filter that they sold me for $200. It's a plastic box with coffee paper in it!

JaseNZ

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#1739932 15-Mar-2017 16:36

Holy sh*t $1400 for a new key that is just blatant extortion.

http://www.stuff.co.nz/business/money/90397665/geraldine-retiree-forks-out-1400-for-rip-off-key

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

MikeB4

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#1739937 15-Mar-2017 16:40

I know that smart keys for keyless entry etc do a lot compared with a standard car key but $1,400 ???? holy crap on a cracker one can buy a laptop of a damn good phone of a 4K TV for that. Something is not right here .

Here is a crazy notion, lets give peace a chance.

floydbloke

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#1744391 20-Mar-2017 11:47

Mspec:

Holy sh*t $1400 for a new key that is just blatant extortion.

http://www.stuff.co.nz/business/money/90397665/geraldine-retiree-forks-out-1400-for-rip-off-key

Nothing like a bit of negative press to get a result.

http://www.stuff.co.nz/motoring/90612919/honda-offers-geraldine-retiree-full-refund-for-1400-key

Sometimes I use big words I don't always fully understand in an effort to make myself sound more photosynthesis.

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ubergeeknz

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#1744392 20-Mar-2017 11:49

Haha, good news. Hopefully this means all the manufacturers/dealerships sort out their act before CC have to get involved.

linw

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#1744529 20-Mar-2017 14:09

Sounds like we need a name and shame national notice board.

Just when we thought $500 was outrageous, we hear about $1400!!

graham007

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#1744531 20-Mar-2017 14:15

i have sent mazda email price on getting a duplicate key.

as soon as i get a reply, will paste it here.

mattwnz

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#1744572 20-Mar-2017 15:40

linw:

Sounds like we need a name and shame national notice board.

Just when we thought $500 was outrageous, we hear about $1400!!

TBH, I wouldn't be surprised if this sort of thing isn't happening all over NZ in all different industries where people need to buy spare parts. The CC should definitely be looking into how companies are pricing spare parts.

RUKI

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#1745503 22-Mar-2017 00:53

linw:

Sounds like we need a name and shame national notice board.

Just when we thought $500 was outrageous, we hear about $1400!!

The good thing is that whatever price you have paid - you know the key will be working. But when it comes to another quite expensive part "hybrid battery" - you would be surprised. The price for "new" could be astronomical, the fact is - it can be recycled (have stickers which I have cut out from the pack). Warranty could be 2 years from the dealership. And you would not get any information about that battery manufacture date or remaining capacity. If you look at the second hand option - it is almost hopeless: Wreckers.

Recently asked about price for Prius battery. Absolutely unjustified $1200+ for second hand Hybrid Battery from wreck which is untested, remaining capacity is not known, and seller unable to do load test or provide any evidence of the battery's state of health.

I have seen already swaps (old year in the newer car), module replacements and batteries which have been DIY "fixed" before. And you hear one and the same story again and again: "the car was driving before crash"... how do you know?

I have suggested to many wreckers and hybrid car dealers to conduct load test on my computerized battery testing complex for a very small fee (can do it in bulk volumes if the need be) so that they can sell with confidence and buyers can buy with confidence. No interest (yet). Not from wreckers, not from Hybrid Car dealers. One blunt respond was particularly shocking. The guy said - CGA does not apply - as he is selling to taxi drivers (business use), so he does not care....

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geoffwnz

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#1745848 22-Mar-2017 14:09

While the price of my replacement Ford Ranger key wasn't as bad, it was the blatant omitting of details by the Ford dealer than got up my nose.

Picked up a 2nd hand Ranger last year. Came with one key only so figured I'd source a spare. How hard can it be right?
Turns out it's a chip key, but ok, still not impossible surely.
Called in to the dealer. $153 for the key they said. Ok, sounds pricey for a key I'll get back to them on that.
Wander over to Beveridges. Their in shop machine can't decipher that particular key type but they can get their mobile guy to do it for $195.
Wander back to Ford dealer to order key. Discussion ensues about me having to hold off on getting the alarm installed because it makes programming the key harder because of the alarm rearming every 30 seconds while they are "trying combinations to see what works" so it'll take them 4-6 hours to code the key. "And that's included in the $153?" I ask. Nope, standard labour charges.

Once I finished laughing at them, wandered back to Beveridges to book their mobile guy.
$195, key supplied, coded and tested in under 10 mins, at my convenience, at my house.

So, from that I gather that the dealer service team is a bunch of muppets who don't actually know what they are doing.

MotorDrive Rallying

graham007

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#1745958 22-Mar-2017 16:56

geoffwnz:

While the price of my replacement Ford Ranger key wasn't as bad, it was the blatant omitting of details by the Ford dealer than got up my nose.

Picked up a 2nd hand Ranger last year. Came with one key only so figured I'd source a spare. How hard can it be right?
Turns out it's a chip key, but ok, still not impossible surely.
Called in to the dealer. $153 for the key they said. Ok, sounds pricey for a key I'll get back to them on that.
Wander over to Beveridges. Their in shop machine can't decipher that particular key type but they can get their mobile guy to do it for $195.
Wander back to Ford dealer to order key. Discussion ensues about me having to hold off on getting the alarm installed because it makes programming the key harder because of the alarm rearming every 30 seconds while they are "trying combinations to see what works" so it'll take them 4-6 hours to code the key. "And that's included in the $153?" I ask. Nope, standard labour charges.

Once I finished laughing at them, wandered back to Beveridges to book their mobile guy.
$195, key supplied, coded and tested in under 10 mins, at my convenience, at my house.

So, from that I gather that the dealer service team is a bunch of muppets who don't actually know what they are doing.

Beveridges sound reasonable. is their anyone here in Akl who can provide same service for similar pricing. I am not too fussed if its mobile or not.

graham007

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#1756179 4-Apr-2017 10:51

After 3 weeks of going back n forth, i finally got an answer for duplicate keys cut for 07 , cx-7

cost from mazda motors >

$280 plus GST (Supplied, cut & coded).

Coil

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#1756182 4-Apr-2017 10:54

graham007:

geoffwnz:

While the price of my replacement Ford Ranger key wasn't as bad, it was the blatant omitting of details by the Ford dealer than got up my nose.

Picked up a 2nd hand Ranger last year. Came with one key only so figured I'd source a spare. How hard can it be right?
Turns out it's a chip key, but ok, still not impossible surely.
Called in to the dealer. $153 for the key they said. Ok, sounds pricey for a key I'll get back to them on that.
Wander over to Beveridges. Their in shop machine can't decipher that particular key type but they can get their mobile guy to do it for $195.
Wander back to Ford dealer to order key. Discussion ensues about me having to hold off on getting the alarm installed because it makes programming the key harder because of the alarm rearming every 30 seconds while they are "trying combinations to see what works" so it'll take them 4-6 hours to code the key. "And that's included in the $153?" I ask. Nope, standard labour charges.

Once I finished laughing at them, wandered back to Beveridges to book their mobile guy.
$195, key supplied, coded and tested in under 10 mins, at my convenience, at my house.

So, from that I gather that the dealer service team is a bunch of muppets who don't actually know what they are doing.

Beveridges sound reasonable. is their anyone here in Akl who can provide same service for similar pricing. I am not too fussed if its mobile or not.

Euro Surgeon can do keys for most vehicles. They are like Penrose or something.

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