BP - New BPMe app

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#1931114 6-Jan-2018 07:01

@blakamin seeing as you dont live in NZ you maybe refrain from commenting in the future, you posts have been less than helpful and we get the point.

Australia is a completely different market for petrol.

Technofreak

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#1931156 6-Jan-2018 09:41

Jase2985:
@blakamin seeing as you dont live in NZ you maybe refrain from commenting in the future, you posts have been less than helpful and we get the point.

Australia is a completely different market for petrol.

While blakamin might be in Oz the point he has been making is still valid in New Zealand. If I understood him properly he doesn't consider the discount from the app worthwhile for the hassles it may involve. e.g. having to go out of the way to go to a BP station, or fiddling around opening the app and entering the required data before the filling process can start.

I've not used the app but from the descriptions I've read I don't see it saving a lot of time in many situations.

I can see his point of view, it's a bit like doing the grocery shopping by going from supermarket to supermarket and hunting out the specials. It costs valuable time and you likely spend more money driving than you save.

We all put difference values on things, some are happy to hunt out a $4 saving, for others it not worth the time and hassle.

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rugrat

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#1931174 6-Jan-2018 11:30

It takes me 20 seconds to open application and enter details.
I save about $3 each time.
That works out to about $540 for each hour of my time, if I'm crazy for doing that then I must be even crazier for going to work which pays way less.
Also I have applic set up so that it doesn't ask for password, sometimes it just finding out how things work.
I use the standard AA discount and don't spend time chasing points in shops.

The only time I see the GPS on phone showing iOS is when running applic, so it's not always letting BP know where I am.

I appreciate some people don't care about getting cheaper prices, but petrol here is expensive enough already and in Christchurch. before discount all prices are the same, so pointless here finding best full price one.

Some people don't care about paying money they don't have to pay, good on them.
Wow, 20 seconds top to enter details on phone to much hassle.

Edit: changed $54 to $540.

Technofreak

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#1931204 6-Jan-2018 12:00

rugrat: It takes me 20 seconds to open application and enter details.
I save about $3 each time.
That works out to about $54 an for each hour of my time, if I'm crazy for doing that then I must be even crazier for going to work which pays way less.
Also I have applic set up so that it doesn't ask for password, sometimes it just finding out how things work.
I use the standard AA discount and don't spend time chasing points in shops.

The only time I see the GPS on phone showing iOS is when running applic, so it's not always letting BP know where I am.

I appreciate some people don't care about getting cheaper prices, but petrol here is expensive enough already and in Christchurch. before discount all prices are the same, so pointless here finding best full price one.

Some people don't care about paying money they don't have to pay, good on them.
Wow, 20 seconds top to enter details on phone to much hassle.

It obviously works for you. If I had the same experience I'd be using it too.

I'd suggest 20 seconds to have the app opened and the data entered isn't the norm. Some people would take way way longer than that just to get hold of the phone, let alone opening the app. Most iPhone users I see take nearly 20 seconds to get the phone unlocked from the time they reach for the phone till it's ready to use.

So far as tracking goes, It's certainly an over statement to say it's tracking you every minute of the day but every time it's used your location is potentially logged which to some people equates to being tracked all the time since it's everytime the app is used.

I agree petrol is expensive enough, but I don't go driving around to find the best price.

These sorts of apps by default discourage or reduce interaction with other people which in a way is sad. I still get my discounts and the marginally extra time needed to walk inside and pay doesn't worry me.

One area of benefit I see is for those people who track their fuel usage/spend for business or personal reasons as I'm guessing the app will give the details by default so that to some extent kills two birds with one stone.

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Aredwood

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#1931216 6-Jan-2018 12:38

blakamin: I don't care what anyone else does, I'm just saying I want to swipe my phone at the pump and be on my way.

Paywave only at the pump would be difficult to implement. As in NZ At least, paywave transactions for more than $80 require you to enter your pin. So you would then need an extra keypad and screen for that. And filling a VE Commodore with 98 definitely costs a lot more than $80 in NZ.

Then the gas station would get complaints from people annoyed that they can't use that terminal to pay with EFTPOS or non paywave cards. Also the station owner would be silly to install a terminal that doesn't support EFTPOS. As they don't have to pay interchange fees on EFTPOS transactions.

Either way, paywave doesn't guarantee an interruption free experience. The Z energy ANPR fastlane would probably be of interest. But almost certainly for NZ only.

Edit

https://www.geekzone.co.nz/forums.asp?forumid=162&topicid=225561

BlinkyBill

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#1931253 6-Jan-2018 13:55

Technofreak:
I'd suggest 20 seconds to have the app opened and the data entered isn't the norm. Some people would take way way longer than that just to get hold of the phone, let alone opening the app. Most iPhone users I see take nearly 20 seconds to get the phone unlocked from the time they reach for the phone till it's ready to use.

For a person who has never used the app, you have a brilliant insight as to how it works. 20 seconds is the norm (I use the app all the time).

Your comment that most IPhone users take nearly 20 seconds to unlock the phone is ridiculous. People can run 200m in less than 20 seconds.

Technofreak

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#1931330 6-Jan-2018 15:05

BlinkyBill:
Technofreak:

I'd suggest 20 seconds to have the app opened and the data entered isn't the norm. Some people would take way way longer than that just to get hold of the phone, let alone opening the app. Most iPhone users I see take nearly 20 seconds to get the phone unlocked from the time they reach for the phone till it's ready to use.

For a person who has never used the app, you have a brilliant insight as to how it works. 20 seconds is the norm (I use the app all the time).

Your comment that most IPhone users take nearly 20 seconds to unlock the phone is ridiculous. People can run 200m in less than 20 seconds.

19.9 to be exact

Blinkey, if you're going to quote me please get it right, I said most iPhone owners that I see, now that may or may not be the norm among all iPhone users.

You're right I never used the app but I've used plenty of ther apps and see people using their phones on a daily basis. I still find it incredible that the norm is only 20 seconds from the time you pull up beside the pump till you have the data entered in the app. I have visions of a quick draw pistol draw.

Please note I wasn't saying the unlock process took 20 seconds but that from the time someone decided they needed to use their phone, the time taken to access the phone (get out of pocket, phone holder, handbag etc) and unlock it would likely take around 20 seconds. I often see phone calls go to voice mail while people are accessing and unlocking their phone.

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#1931394 6-Jan-2018 16:55

Jase2985:

@blakamin seeing as you dont live in NZ you maybe refrain from commenting in the future, you posts have been less than helpful and we get the point.

Australia is a completely different market for petrol.

Lol, we're talking about an app, not fuel markets. Nobody said I had to be helpful.

Get over it.

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#1932928 9-Jan-2018 15:22

My biggest beef with the app is now the price is hidden.

Market operates on transparency of data, Australia got it right, 4c maximum for fuel discount.

NZ petrol retailer market is now a total mess. Supermarket dockets, SmartFuel app, BPMe integration (they can offer their own discount if they want one day), ARFAI fuel cards etc, all hiding real prices. GasSpy helped somewhat but it really needs a better confidence index etc.

Just today I got an email saying BPMe is giving out 2 lots of 13c off per litre, these fuel discounts are throwing off the regulator's effort in monitoring fuel prices and margins.

The app itself is technically fine, it works except once fueling stopped half way for no reason so I couldn't get my points (not up to $40) for that amount of fuel.

I agree with the aussie somewhat, it is a total waste of everyone effort, gov should just cap the discount and let the retailers know to stop muddling the water and compete on services/price. But I guess it's too late by now, all the efforts are thrown in, countless hours of IT integration spent, now they really need to earn them all back with profit and interest...*sigh* this is why we can't have cheap fuel.

NZ have one of the highest pretax fuel cost in OECD, these complex IT integration and marketing ploys don't help it at all.

invisibleman18

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#1938986 15-Jan-2018 12:00

Got an email last week that the first 2 times using this app this month I will get 13 cents a litre off. Not sure if that went to everyone or it was because I have had the app for a little while but haven’t tried it yet. Was near empty yesterday so went to use it, but the instructions within the app didn’t make it clear whether I do it before or after filling up. So gave up and just went in store to pay the normal way since it was a 10 cent off day anyway and didn’t want to risk doing it at the wrong time and paying for the wrong person’s fuel then being told I hadn’t paid for mine. Picked up a flyer in store that made it clear you fill up after submitting everything through the app so the instructions in the app itself could be bit better. Should need to fill up again before the end of the month so will try it again next time.

As an aside, do they get an immediate alert in the store that you have paid, or has anyone had someone run out after you thinking you are leaving without paying?

rugrat

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#1939030 15-Jan-2018 13:13

I got the 13 cent offer to. I've used the BPMe applic before so don't get why I got offer, though it had my AA card mentioned in offer and only for this card. In the small print in Email at bottom though it doesn't mention if used applic before.

Another time I got offered 10 cents to my card, but went to fill and BP applic was only slowing 6 cents before fill.
I risked it anyway and then after full on receipt it had bonus 4 cents applied so I got the whole 10 cents, would've felt better though if it showed full discount before filling.

I

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#1939135 15-Jan-2018 15:27

invisibleman18:

As an aside, do they get an immediate alert in the store that you have paid, or has anyone had someone run out after you thinking you are leaving without paying?

It shows on their screen that the pump is in use on BPMe, so no running out the shop after you :) Although occasionally you get an attendant on the forecourt who does the fill for you, so that may feel stranger when you drive off, cause they may not know its on BPMe.

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MikeAqua

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#1939140 15-Jan-2018 15:44

That coffee-pre-order is a fantastic feature. Sub-5 minute stops. And Wild Bean coffee is OK.

Mike

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#1939169 15-Jan-2018 16:36

coffeebaron:

invisibleman18:

As an aside, do they get an immediate alert in the store that you have paid, or has anyone had someone run out after you thinking you are leaving without paying?

It shows on their screen that the pump is in use on BPMe, so no running out the shop after you :) Although occasionally you get an attendant on the forecourt who does the fill for you, so that may feel stranger when you drive off, cause they may not know its on BPMe.

yeh they just need to tell the pump to switch on the red led you see lit when pre paying 'the old way'. This way the attendants can see.

As for the other folk here counting 20s here, 20s there.... its all symantics when comparing the time taken to walk inside, line up (if que) and then deal with the 20sec transaction then walk back to car.

Technofreak

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#1939406 15-Jan-2018 22:24

MikeAqua:

That coffee-pre-order is a fantastic feature. Sub-5 minute stops. And Wild Bean coffee is OK.

If I'm having a coffee, I want to sit down and enjoy it, not rush in out, and not have it in a paper cup with a horrible plastic lid.

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