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BlinkyBill
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  #2491613 26-May-2020 10:25
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steve98:

 

BlinkyBill:

 

You bought flights for September, according to your first post. 31/8 is 31st August, which is prior to September. So no, they have not cancelled your flight, based in the information provided in your first and most recent posts.

 

 

Oh Blinky, you do love to be a pedant don't you. My flight out is the end of August, returning to NZ mid September. It wasn't relevant to the original post to be so exact.

 

 

I want to answer your question accurately. You said you bought flights for September, and nowhere do you say the flight out is August, that I saw anyway. Can only answer with the correct answer if the information on which to base an answer is incorrect.




steve98

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  #2491763 26-May-2020 13:40
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Not to worry - just received an email from Air NZ confirming the flights are cancelled and that we can opt for a refund. Nothing like a happy ending.


Geektastic
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  #2496328 1-Jun-2020 23:32
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I am not sure what the timescale is for actually paying the refunds under the DOT rules. Certainly no evidence of mine yet.








steve98

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  #2496434 2-Jun-2020 07:50
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Geektastic:

 

I am not sure what the timescale is for actually paying the refunds under the DOT rules. Certainly no evidence of mine yet.

 

 

Who did you book through? We booked direct with Air New Zealand and got our refund more or less straight away. The tickets were paid for partly in airpoints and rest with credit card. The airpoints were back on the account the moment the call ended, and the credit card was refunded ~3 days later.


Geektastic
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  #2497680 3-Jun-2020 21:02
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steve98:

Geektastic:


I am not sure what the timescale is for actually paying the refunds under the DOT rules. Certainly no evidence of mine yet.



Who did you book through? We booked direct with Air New Zealand and got our refund more or less straight away. The tickets were paid for partly in airpoints and rest with credit card. The airpoints were back on the account the moment the call ended, and the credit card was refunded ~3 days later.



Direct. They notified me they’d be refunding on 20 May.





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