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networkn
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  #3040463 22-Feb-2023 08:58
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@handle9 aren't you with TSB and don't think too highly of them?

 

 




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  #3040466 22-Feb-2023 09:13
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networkn:

@handle9 aren't you with TSB and don't think too highly of them?


 



I think they are garbage.

Saying that I’m not a typical customer. They clearly aren’t setup to deal with off shore customers and seem to have really poor systems around AML.

For more typical customers they are probably ok but be aware they are a mom and pop shop, not a major corporate. A good example is their app which doesn’t use Face ID.

networkn
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  #3040471 22-Feb-2023 09:28
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Handle9:

For more typical customers they are probably ok but be aware they are a mom and pop shop, not a major corporate. A good example is their app which doesn’t use Face ID.

 

I use ASB and Kiwibank and neither of them support it to my knowledge. Not saying you are wrong about how good or bad they are, but I wasn't even aware anyone offered this.




michaelmurfy
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  #3040477 22-Feb-2023 09:49
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Both ASB and Kiwibank support FaceID on iOS devices. But something that drives me nuts is the fact ASB doesn’t support password managers.




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allan
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  #3040482 22-Feb-2023 09:55
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Handle9:
networkn:

 

@handle9 aren't you with TSB and don't think too highly of them? 



I think they are garbage.

Saying that I’m not a typical customer. They clearly aren’t setup to deal with off shore customers and seem to have really poor systems around AML.

For more typical customers they are probably ok but be aware they are a mom and pop shop, not a major corporate. A good example is their app which doesn’t use Face ID.

 

On the other hand they have got a Consumer NZ People's Choice Award for seven years in a row, so they must be doing something right for the average punter.

 

 

 

Disclaimer: I did work for TSB for two years approx 10 years ago


Senecio
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  #3040498 22-Feb-2023 11:06
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ANZ also provide Face ID on iOS.


 
 
 

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  #3040596 22-Feb-2023 16:42
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networkn:

Handle9:

For more typical customers they are probably ok but be aware they are a mom and pop shop, not a major corporate. A good example is their app which doesn’t use Face ID.


I use ASB and Kiwibank and neither of them support it to my knowledge. Not saying you are wrong about how good or bad they are, but I wasn't even aware anyone offered this.



Kiwibank do.

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  #3040599 22-Feb-2023 16:46
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allan:

 

On the other hand they have got a Consumer NZ People's Choice Award for seven years in a row, so they must be doing something right for the average punter.

 

 

 

Disclaimer: I did work for TSB for two years approx 10 years ago

 

 

Yeah, catering for the sort of person that would tell consumer what they think of something. I know people that use them and last I heard you couldn't even put money onto your credit card and have it usable straight away, 





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  #3040600 22-Feb-2023 16:47
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allan:

Handle9: [

I think they are garbage.

Saying that I’m not a typical customer. They clearly aren’t setup to deal with off shore customers and seem to have really poor systems around AML.

For more typical customers they are probably ok but be aware they are a mom and pop shop, not a major corporate. A good example is their app which doesn’t use Face ID.


On the other hand they have got a Consumer NZ People's Choice Award for seven years in a row, so they must be doing something right for the average punter.


 


Disclaimer: I did work for TSB for two years approx 10 years ago



I’m more than a little cynical about Consumer and their “awards.” When there’s a pay for play aspect to it I get very suspicious.

In my experience TSB are a very mediocre provincial bank. I’ve got a long list of things where they have annoyed me, some related to being offshore but more related to poor systems.

If it wasn’t so difficult to change banks from offshore I wouldn’t bank with them but it is so I do.

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  #3046001 5-Mar-2023 12:41
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With our current credit cards expiring next month I’m thinking about switching across from a BNZ Platinum cashback card to the equivalent with TSB - I’ll have to update our details with every place that has it recorded, so if we were going to switch it would make sense to do so now.

Great to see that TSB has Google Pay - that’s a must-have for me; and with the 1:70 vs 1:90 rewards being 28% higher plus TSB’s fees being slightly lower it’s certainly a better value proposition.

Are there any downsides to switching from Visa to Mastercard, such as worse exchange rates or other weird gotchas?


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  #3046031 5-Mar-2023 14:34
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I saw the TSB ad too and am keen to look at their cash back card which seems to have the best value, plus it comes with travel insurance and other benefits.

 
 
 

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  #3046097 5-Mar-2023 18:35
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Bit disappointed by the lack of support for Garmin Pay here - aside from ASB and a bunch of smaller specialist card providers (Wise,  Card, Farmers)

 

 

 

The number of people I know that wear Garmin watches is only surpassed by Apple Watch wearers.

 

 

 

 


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  #3046102 5-Mar-2023 19:06
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Going to keep my ANZ Visa Airpoints Platinum mostly for the benefit of the 50% bonus status points. Although they have removed the 1 status point earnt for every $250 spent on the card.

 

The 50% bonus status points is a good bonus if you do a lot of flying with AirNZ, which I do, whatever status points AirNZ award you per flight, you get an additional 50% bonus. A long haul international business class round trip can earn around 600 status points, and with the bonus it's 900 status points all up. The 300 bonus status points would previously have been the equivalent of spending $75,000 on the card, as the status point earning rate was only 1 status point per $250 spent.

 

Hence it makes it relatively easy to retain Elite status with AirNZ if you have a ANZ Visa airpoints platinum card with the 50% bonus offer.

 

I also have a Amex airpoints platinum which still earns 1 airpoints dollar per $59 spent, and 1 status point per $250 spent, so wherever I can use that card I do. But realistically I need to keep a Visa card given quite a few locations which dont accept Amex.

 

 


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  #3046117 5-Mar-2023 20:25
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jonathan18: 

Great to see that TSB has Google Pay/Apple Pay - that’s a must-have for me; and with the 1:70 vs 1:90 rewards being 28% higher plus TSB’s fees being slightly lower it’s certainly a better value proposition.

Are there any downsides to switching from Visa to Mastercard, such as worse exchange rates or other weird gotchas?

 

Apple Pay is not supported, on frequently asked questions it’s number 37.

 

https://www.tsb.co.nz/mastercard-faqs

 

Edit: I note that it is debit card info, but if their debit card does not support it, then very unlikely their credit cards will either.


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  #3046144 6-Mar-2023 05:48
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rugrat: Apple Pay is not supported, on frequently asked questions it’s number 37.

 

https://www.tsb.co.nz/mastercard-faqs

 

Edit: I note that it is debit card info, but if their debit card does not support it, then very unlikely their credit cards will either.

 

 

Apologies - have edited my post; TSB does support Google Pay, though, which is what I need. 

 

As for my original q: So there are no specific upsides or downsides to a Mastercard over a Visa?

 

 


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