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tonyhughes: More fantastic service from Sky.
Phoned a few days back to book the install for next week, and they were fast and knowledgeable and polite.
This afternoon after 4pm, I phoned again to see if I could move the install forward. Was speaking to a human in about 30 seconds, who asked my query, and put me through to someone who answered in 5 seconds.
That person made a new booking straightaway for me, for tomorrow! Took about 2 minutes.
Contractor phoned about 2 hours later to confirm time and requirements...
Well done Sky. A+ so far.
Regards,
Old3eyes
I bet if you wern't paying $600 to them and only requested a STB change for some reason they would be no where near as fast. I had a STB problem early this year. It took them a week to come and change it..
Sales Engineer
Snowflake
www.snowflake.com
about.me/nzregs
Twitter: @nzregs
Rentakill:
Hmmmm.. Very interesting post Bartender.
Not to sure what your Aim is ??
Looks to me as though your asking for a visit from SkyNz.
I can see a classic example similar to that made of a certain Whistle blower over the Ditch in Ozz about 12 months ago.
Last i heard hes paying a 2Mill fine, and serving some time.
Your breakthrough is nothing new.. Has been around for 3 years now.. Locally too.
Just a pity its come out public.
gumboot: I would have to say getting MYSKY has been worth the money. I agree there other ways to do it but I still can't see they are cheaper.
By the time you get the electronic guides sorted and the recording and the playback all going great most people would have spent a number of hours.
As I see it it comes down to one simple difference, you can't get the recorded programs of MYSKY digitally.
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