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#2530151 28-Jul-2020 14:53

morganbrowne:

antoniosk:

Nice to see 2D continues to support.

So.... an eSIM support update would be nice.

Thanks :) eSIM is pretty cool - the team know y'all want to see it. No ETA on when or if this will be available yet though.

When will VOLTE be live throughout the country and how long before the MO Ran deal with vodafone gets rolled out.

Thanks and welcome to Geekzone.

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#2530157 28-Jul-2020 15:08

ajw:

When will VOLTE be live throughout the country and how long before the MO Ran deal with vodafone gets rolled out.

Morgan already answered that earlier in the thread:

morganbrowne:

MoRAN should be all deployed within the next year or so. No updates at this stage re VoLTE.

Morgan, welcome to Geekzone, great to have you here!

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#2530158 28-Jul-2020 15:09

morganbrowne:

Linux:

@morganbrowne Welcome to Geekzone and just wondering any updates on VoLTE or MoRAN you can provide?

Thanks! What specific updates are you looking for - timelines? MoRAN should be all deployed within the next year or so. No updates at this stage re VoLTE.

@morganbrowne Was just wondering if any of the MoRAN sites are live yet? Yes about 200 are getting deployed but have 2d gone live with any yet?

Thanks

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#2530203 28-Jul-2020 15:32

Welcome!

Someone already beat me to asking about eSIM xD

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#2530223 28-Jul-2020 16:10

morganbrowne:

antoniosk:

Nice to see 2D continues to support.

So.... an eSIM support update would be nice.

Thanks :) eSIM is pretty cool - the team know y'all want to see it. No ETA on when or if this will be available yet though.

[sad face emoji]

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#2530329 28-Jul-2020 18:54

Welcome aboard

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#2530357 28-Jul-2020 20:15

Welcome to GZ.

Did NickMack convince you to join? 😉

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

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#2530368 28-Jul-2020 21:03

Updates to Mobile Plans to make them all unlimited like the other 2 big guys have done?

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#2530453 29-Jul-2020 08:20

DjShadow:

Updates to Mobile Plans to make them all unlimited like the other 2 big guys have done?

@DjShadow I have over 50GB carryover data any unlimited plans would not benefit many customer I think! I could be wrong

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#2530533 29-Jul-2020 09:17

Linux:

DjShadow:

Updates to Mobile Plans to make them all unlimited like the other 2 big guys have done?

@DjShadow I have over 50GB carryover data any unlimited plans would not benefit many customer I think! I could be wrong

Yeah, admittedly, I am also sitting on 96GB (86 of which is carry-over).

Unlimited would mean I'd leave more unused...

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#2530536 29-Jul-2020 09:24

ANglEAUT:

Welcome to GZ.

Did NickMack convince you to join? 😉

Haha, no, I've been watching for a wee bit - how gutted are we to lose him from here as our voice though?! Very!

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I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

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#2530538 29-Jul-2020 09:25

Linux:

@morganbrowne Welcome to Geekzone and just wondering any updates on VoLTE or MoRAN you can provide?

Ahh yes, good question. MoRAN starts deployment from mid-August - so not long now! :)

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

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#2530540 29-Jul-2020 09:28

DjShadow:

Updates to Mobile Plans to make them all unlimited like the other 2 big guys have done?

Hi! Good question. The thing is, our unlimited plan max speeds reduce after 40GB/m (unlike the other guys) but we're always exploring new offers and plans based on the demand from our customers. Our unlimited shared pool plan is a pretty enticing one for those that can share with friends and family - it's a super competitive price at $40 pp, for unlimited min/txt/data - and again, max speeds reduced after 40GB/m rather than much sooner ;) We've actually just won a Canstar Blue Award as Best Pay Monthly mobile provider for the 6th year running too, which we're pretty stoked about. Cheers

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

DjShadow

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#2530575 29-Jul-2020 10:13

morganbrowne:

Hi! Good question. The thing is, our unlimited plan max speeds reduce after 40GB/m (unlike the other guys) but we're always exploring new offers and plans based on the demand from our customers. Our unlimited shared pool plan is a pretty enticing one for those that can share with friends and family - it's a super competitive price at $40 pp, for unlimited min/txt/data - and again, max speeds reduced after 40GB/m rather than much sooner ;) We've actually just won a Canstar Blue Award as Best Pay Monthly mobile provider for the 6th year running too, which we're pretty stoked about. Cheers

There is a catch there which stopped me going to 2degrees, to get it at $40 pp you need 4 people. In my case I've got 3 connections so was going to be $45 pp so opted for Vodafone's option of $120 ($40 pp) to get 12 gig for each connection which is more enough for what we need. I know an extra $15 doesn't sound like much but do want to keep costs down.

But in saying that if Vodafone destroys my faith again I might change my mind.

morganbrowne

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#2530599 29-Jul-2020 10:27

DjShadow:

morganbrowne:

Hi! Good question. The thing is, our unlimited plan max speeds reduce after 40GB/m (unlike the other guys) but we're always exploring new offers and plans based on the demand from our customers. Our unlimited shared pool plan is a pretty enticing one for those that can share with friends and family - it's a super competitive price at $40 pp, for unlimited min/txt/data - and again, max speeds reduced after 40GB/m rather than much sooner ;) We've actually just won a Canstar Blue Award as Best Pay Monthly mobile provider for the 6th year running too, which we're pretty stoked about. Cheers

There is a catch there which stopped me going to 2degrees, to get it at $40 pp you need 4 people. In my case I've got 3 connections so was going to be $45 pp so opted for Vodafone's option of $120 ($40 pp) to get 12 gig for each connection which is more enough for what we need. I know an extra $15 doesn't sound like much but do want to keep costs down.

But in saying that if Vodafone destroys my faith again I might change my mind.

You gotta do what's right for you! From our perspective, it's all about choice - ultimately that's why 2degrees came to be too - to give Kiwis choice and break the duopoly/bromance ;) If you're not going to use the unlimited plan, our 3-person 25GB each Carryover plan with unlimited min/text for $40 isn't a bad deal + ou can still use our 1 hour free data each day, as well as free data sharing, hotspotting etc. Sing out if you have any more questions :)

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

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