My R101 randomly stopped working today and where my signal usually is, there is 'FTM' displayed and it says I am getting no service. After a little googling (and some threads here), I found that it's a glitch with the ZTE phones Telecom sells and it needs to be sent away to be repaired.

I went into the Telecom shop today and I was told I need a receipt to show if it was within its 1 year warranty, otherwise it would cost me $55 to send it away to be repaired.

I can't find my receipt currently (am working on it), but I am 90% sure my phone is about 2 days over a year old so I'm not covered, however it seems to me that Telecom really should be sorting it out for me for free. I mean it is through no fault of mine, rather it is Telecom's for not fixing it!

Do I have any options other than fronting up with $55 to fix an $80 phone/buy a new phone or am I SOL?



EDIT:

Just found my receipt, I bought it a year ago yesterday. Now to hope that they honour it... :/