How does one call US 1-800 from NZ?

Forums › Spark New Zealand (including Skinny and BigPipe) › How does one call US 1-800 from NZ?

technicaljoe

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#143738 25-Apr-2014 12:13

I've did some search online and found 0168 (http://www.telecom-media.co.nz/releases_detail.asp?id=1765&page=196&pagesize=10) to call US 1-800. Is this still valid?

sonyxperiageek

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#1031035 25-Apr-2014 12:17

Try this: https://support.skype.com/en/faq/FA24/how-do-i-dial-toll-free-numbers-for-example-1-800-1-866-and-1-877-number-series

It's completely free apparently on Skype.

Sony

technicaljoe

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#1031043 25-Apr-2014 12:43

Thanks for the Skype tip

sbiddle

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#1031051 25-Apr-2014 12:52

Depends on your provider. 0168 works for Telecom. If you're with somebody else simply dial the number like you would any other US number. Virtually every provider out there will support it but you will pay the usual calling price for the US.

The US is one of the few countries in the world that allows calling toll free numbers via hacks like this.

nathan

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#1031055 25-Apr-2014 13:07

Skype is the way I do 1800 numbers for free

technicaljoe

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#1031085 25-Apr-2014 13:24

Was there a reason for Telecom using 0168, feels rather unnatural.

I think I'll get a pair of chat headset and make more use of Skype.

SteveON

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#1031107 25-Apr-2014 13:48

Similar to USA residents calling a NZ 0800

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sbiddle

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#1031115 25-Apr-2014 14:06

technicaljoe: Was there a reason for Telecom using 0168, feels rather unnatural.

Yes. Tollfree numbers are desiged to work within a country, not outside it. Calling tollfree numbers from outside the country they belong to doesn't occur with any other country in the world that I'm aware of (for example you can't call a NZ 0800 from outside NZ)

Because 1-800 was prolific at the time and a large number of US companies don't advertise local calling numbers Telecom launched the 0168 service in the mid 90's to allow these calls to be made. 0168 calls took a different interconnection route as they were required to be terminated within the US directly for them to work as they couldn't simply be terminated in the usual way due to the simple nature of how a toll free call works (somebody has to pay for those inbound minutes).

I guess Telecom have simply kept the 0168 code because that's something people know. Many other telcos will just interconnect the calls by dialling the number as a regular call as most upstream providers who terminate calls within the US will now allow 800/888 calls to be terminated.

amorpeth

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#1031116 25-Apr-2014 14:06

Just give it a try if you are not with Telecom. Just dial in the format +1800xxxxxx or 001800xxxxxx. This definitely works with some providers.

Andrew Morpeth
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technicaljoe

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#1031118 25-Apr-2014 14:11

Thanks for explaining :)

Learn something new everyday.

freitasm

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#1031124 25-Apr-2014 14:18

Just dial it like any other international number, no need to dial any code in front of it. If from a landline it will cost the same per minute as an international call to the USA. Free if using Skype ;)

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quickymart

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#1031150 25-Apr-2014 15:07

I dialled one a few months ago (on Telecom) as 001-800-XXX-XXXX and it worked perfectly.