Need some advice on changing from copper to fibre for phone line

Forums › Spark New Zealand (including Skinny and BigPipe) › Need some advice on changing from copper to fibre for phone line

jackfry

227 posts

Master Geek
+1 received by user: 7

#190805 13-Jan-2016 01:01

Hi,

So I'm wanting to swap my phone lines from copper to fibre so I don't have to pay an increased bill. Can you please let me know what I need and what I should do to go about it. Also what is the difference between what I'm doing and going on a naked plan?

Thanks!

kiwigeek1

637 posts

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+1 received by user: 12
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#1468848 13-Jan-2016 01:21

well first you have to check if its in the street and wire to house installed. think can check online
spark atleast. were on unlimit data and see no issues with it or slow downs. files can download at 2.8mb a second
if server offers it.. costs $104/m where we are at.

the ISP will send a new router with a WAN port if your current one is to old ADSL

the tech would be booked and go to your house and put a hole through the wall where the fibre cable to house is
and connect it to a ONT unit that sits on the wall where the router connects in too.
normally behind the tv in lounge.

then you connect your pcs to the wired cables (4 ports on router) or wifi as per normal

jackfry

227 posts

Master Geek
+1 received by user: 7

#1468849 13-Jan-2016 01:45

kiwigeek1: well first you have to check if its in the street and wire to house installed. think can check online
spark atleast. were on unlimit data and see no issues with it or slow downs. files can download at 2.8mb a second
if server offers it.. costs $104/m where we are at.

the ISP will send a new router with a WAN port if your current one is to old ADSL

the tech would be booked and go to your house and put a hole through the wall where the fibre cable to house is
and connect it to a ONT unit that sits on the wall where the router connects in too.
normally behind the tv in lounge.

then you connect your pcs to the wired cables (4 ports on router) or wifi as per normal

You might have misinterpreted my question. I'm already on fibre internet. It's my phones that need to be taken off of the copper land line.

DarthKermit

5346 posts

Uber Geek
+1 received by user: 3317

Trusted

#1468851 13-Jan-2016 01:57

jackfry:
kiwigeek1: well first you have to check if its in the street and wire to house installed. think can check online
spark atleast. were on unlimit data and see no issues with it or slow downs. files can download at 2.8mb a second
if server offers it.. costs $104/m where we are at.

the ISP will send a new router with a WAN port if your current one is to old ADSL

the tech would be booked and go to your house and put a hole through the wall where the fibre cable to house is
and connect it to a ONT unit that sits on the wall where the router connects in too.
normally behind the tv in lounge.

then you connect your pcs to the wired cables (4 ports on router) or wifi as per normal

You might have misinterpreted my question. I'm already on fibre internet. It's my phones that need to be taken off of the copper land line.

I think you need to look at VoIP. There's a forum dedicated to this topic. Once we get UFB installed at home in a few week's time, I wanna look at moving to this tech also.

haysking

50 posts

Geek
+1 received by user: 3

#1468853 13-Jan-2016 02:31

I think op means from pots to voip (there fibre landline product) with spark? I'm not 100% sure but I think there's a upgrade tab in the myspark portal or jump onto online chat they point you in the right way if there's not

haysking

50 posts

Geek
+1 received by user: 3

#1468854 13-Jan-2016 02:46

If you want or need the house wiring hook up so you can use all current jack points they will possibly charge for this.
If you don't need the house hooked up they will provision it from there end for you and all you need to do is plug into the ata pots1 on the ONT with your current phone
Naked is without the phone

BarTender

3629 posts

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#1468923 13-Jan-2016 09:39

If you have a walk around phone and don't care about any of the other wiring in your house then you can get a RJ11 (smaller RJ45 plug for phone rather than network) and plug it into the Chorus ONT POTS Port 1.

Have a read here: http://www.spark.co.nz/help/fibre-help/voice-over-fibre-help/

If you're in a Chorus fibre area rather than a UFF/Enable/Northpower one. Then you should be able to plug into the ONT now and get a dial tone, and any number you ring it will play back a message saying "Welcome to Spark, please hang up".

Then just use online chat and they can cut you across straight away.

Otherwise talk via Online chat and they will schedule a tech to come over and cut your external wiring over if you wanted the whole house to be off the ONT.

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jonb

1796 posts

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#1468985 13-Jan-2016 11:00

These two threads have more information. When I had the switchover from copper to fibre landline, because the ONT is in the garage and was wanting to use an existing jackpoint, a technician came over to visit (for free) to connect a telephone cable from the ONT POTS1 port to the existing house phone wiring at the master jackpoint. It now behaves exactly the same as before.

If you don't need to use your existing phone wiring - just connect your existing phone to the ONT POTS1 port and it just works.

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=172019&page_no=2

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=171905&page_no=2