Skinny Wireless ChristChurch

Forums › Spark New Zealand (including Skinny and BigPipe) › Skinny Wireless ChristChurch

weetbix43

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Master Geek
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#250749 23-May-2019 21:08

I turned my Skinny Modem off this evening. Upon turning it on doing a speedtest It thinks I am in CHCH where's I am in Auckland....never had this before.

Ping is right up there at 158 with download speed 12.57 Mbps Upload 6.47 Mbps

Normally I always get around 18 - 20 ping with download of a good 100 - 108 upload 30 ish

Now I have turned it off 3 times for around 5 mins each so no change.

Device B315s-607

Tested ethernet, wireless

Any ideas?

Linux

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#2244243 23-May-2019 21:20

The modem does not think you are in Chch the speedtest.net server thinks you are located in Chch

Just ignore it zero impact

weetbix43

120 posts

Master Geek
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#2244286 23-May-2019 22:21

I get that so what I did was change it to Auckland tried spark and couple other servers ping is still high 185 thats not normal ...speed tests still hugely slow ...tried resetting the modem still no go.....something isn't right , never had this problem before.

hio77

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#2244288 23-May-2019 22:24

weetbix43: I get that so what I did was change it to Auckland tried spark and couple other servers ping is still high 185 thats not normal ...speed tests still hugely slow ...tried resetting the modem still no go.....something isn't right , never had this problem before.

Have you tried contacting chat? something doesnt sound quite so right.

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weetbix43

120 posts

Master Geek
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#2244290 23-May-2019 22:31

hio77:
weetbix43: I get that so what I did was change it to Auckland tried spark and couple other servers ping is still high 185 thats not normal ...speed tests still hugely slow ...tried resetting the modem still no go.....something isn't right , never had this problem before.

Have you tried contacting chat? something doesnt sound quite so right.

Defo not right. Chat as in FB chat? I was going to call them but it's closed.

hio77

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#2244292 23-May-2019 22:33

weetbix43:
hio77:
weetbix43: I get that so what I did was change it to Auckland tried spark and couple other servers ping is still high 185 thats not normal ...speed tests still hugely slow ...tried resetting the modem still no go.....something isn't right , never had this problem before.

Have you tried contacting chat? something doesnt sound quite so right.

Defo not right. Chat as in FB chat? I was going to call them but it's closed.

At this hour yes they are closed.
I'd go to skinny site, ask Blake (sp?) for human please.
He will offer you a contact form as they are closed.

Right folk will look into it first thing tomorrow.

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weetbix43

120 posts

Master Geek
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#2244294 23-May-2019 22:36

Cheers hio77 will get onto that now.

New World

Shop on-line at New World now for your groceries (affiliate link).

hio77

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#2244295 23-May-2019 22:43

Likely there is far better ways to get into it and the skinny folk will wave a stick at me tomorrow... But it works :)

There are a few options this could be. If its anything outage related it will have been noted already though.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.