Hi all,

surely some people here are aware that above message is sent regularly from Xtra if you use their outgoing mail servers and sent from a domain that is not registered with Xtra. The email states that an email message is being held up and won't be sent unless you "unlock" the senders email address.

I'm acting for a customer of Telecom with about 10 phone numbers and 3 ADSL accounts who has their main domain hosted somewhere else. After endless discussion with the Telecom help desk we spent 2 hours registering their 20 email addresses online. According to their reluctant help desk you actually can only register 10 email adresses, but you can register another 10 on each of your 10 free sub accounts.

However, now these messages are back, To my best knowledge and after looking into mailboxes and talking to Telecom no message has ever been held up.

How do I get rid of these messages.

Due to the customers location and other reasosns, we cannot completely switch away from Telecom. I don't want to make it too easy for Telecom as well ;)

Thanks for any ideas.

Kind Regards,

Jochen

[Moderator (MF): moved to Telecom forum]