Cannot access http://www.cargocollective.com website from Telecom broadband

Forums › Spark New Zealand (including Skinny and BigPipe) › Cannot access http://www.cargocollective.com website from Telecom broadband

concrete

28 posts

Geek

#78782 8-Mar-2011 03:31

Hello,
I cannot access http://www.cargocollective.com website using Telecom broadband, yet I can with my iPhone via Vodafone.

Really annoying Telecom. Anyway I can overcome this please? Ideas...?

Using Mac Pro

Cheers Paul
awake and feeling the aftershocks yay!

johnr

19282 posts

Uber Geek
Inactive user

#446506 8-Mar-2011 04:34

Can you reach the site by IP address?
Can you trace route to the address?

Ragnor

8218 posts

Uber Geek

Trusted

#446520 8-Mar-2011 08:12

I suspect it's Telecom's web caching / proxy (again).

Seems to be causing problems with a bunch of sites. See http://arstechnica.com/ for another example.

Tracert to the sites are fine.

Report the issue to the help desk via, the more people that do it the sooner it will get fixed:
http://telecom.custhelp.com/app/ask

Also report it here in GZ's ISP fault reporting
http://www.geekzone.co.nz/fault.asp

stephano8484

1 post

Wannabe Geek

#446548 8-Mar-2011 09:52

Hi Paul. Stephen McCarthy here.. i'm in the same boat. At a time like this it's all we need. i have tried on the phone with telecom and no luck - they did try though. my friend who is on ihug can see the site fine.

Wigglywormnz

5 posts

Wannabe Geek

#446549 8-Mar-2011 09:52

Ragnor: I suspect it's Telecom's web caching / proxy (again).

Seems to be causing problems with a bunch of sites. See http://arstechnica.com/ for another example.

Tracert to the sites are fine.

Report the issue to the help desk via, the more people that do it the sooner it will get fixed:
http://telecom.custhelp.com/app/ask

Also report it here in GZ's ISP fault reporting
http://www.geekzone.co.nz/fault.asp

looks like im stalking u now ragnor :)

Did the above, got a decent guy on other end. Did some Tracert's to diff sites and sent it thru along with a list of some of the websites listed on GP and here. No immediate fix...and unfort resetting my router doesnt seem to get me going.
he did mention there were some sort of updates going on at the moment.

He mentioned at end of call that one of his collegues was taking call of same issue so yea, the more calls the better (he hadnt received any calls prior to me about it, and i noticed it was having issues last night on a fair few international webpages)

concrete

28 posts

Geek

#446562 8-Mar-2011 10:11

Hi Stephen,
1st up glad you safe, saw you in video Lichfield St!
Hey I am thinking of tethering my iPhone to sort it for short term.
On the phone to Telecom a placebo phone call that will work...:) will post on twitter.

Good luck, thanks for http://chchcreative.co.nz too!

concrete

28 posts

Geek

#446568 8-Mar-2011 10:24

WICKED... http://cargocollective.com is back so too http://arstechnica.com/

Turbocharged

83 posts

Master Geek

#446577 8-Mar-2011 10:56

I'm having a similar problem, except with ToyotaNation.com. One page loads relatively quickly, but any other pages after that take about 10-minutes to load...I'm a Moderator on the site so I need to get on there ASAP. This problem only started happening yesterday. I've tried using Telecom's 'alien' DNS servers, but still no luck. Had the same problem the last time Telecom had a problem a few weeks ago.

Equinox IT

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morocco

62 posts

Master Geek

#446580 8-Mar-2011 11:08

From what I can tell it's an issue in the states & telecom broadband only, telecom mobile broadband is fine.

It's locking me out of work so I rang them, no real indication whats wrong.

Oh it's not dns related, that seems to be working fine.

Turbocharged

83 posts

Master Geek

#446649 8-Mar-2011 13:57

It's working again now :D